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Abhishek Hemant Sawant filed complaint against Hero Motocorp Limited on Jan 6, 2023
Hello, Monica and Rajneesh.
I bought a brand-new Hero Destiny ***cc scooter on October **, ****, from Vasu Auto in Kandivali, East Mumbai, and I had it serviced on December **, ****.
Since I was having starting problems * to * days after my service, I went to the shop to report the problem to the dealership. Once I learned that the battery needed to be replaced due to problems, the service person told me to wait * to * days while it was under warranty.
I want to know if this is a typical problem for new bikes or if there are manufacturing flaws in the bike that are causing it.
In previous purchases, I never encountered such problems. Is this the result of someone servicing my scooter or is this a manufactured defect? If the latter, please get me a new bike, as I have a defective bike from the manufacturer and a dealership.
Scooter Details : Hero Destiny ***cc
Registration Number : MH** BH ****
Regards,
Abhishek H Sawant
**********.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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