Brand Factory
- Brand factory not placing a return pickup Open
GOPAL SINGH filed this complaint against Brand Factory on Dec 03, 2019
Converse lace-up canvas shoe order was placed on * Sept. **** and was delivered to me on ** Sept. ****. Just after one day, I raised the return pickup and no courier person came to pick it up. Also, they have not refunded my money also. After too many complaints, in the month of October, they said don't worry sir, we will arrange the pickup and now they are telling neither the order will be picked up nor refund will be generated. These recent words are from Mr. Aakash Daye, a senior executive from the brand factory online customer care team.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Brand Factory
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
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