IXIGO TRAIN BOOKING APP
- Booking is failed and amount is also deducted Open
NAVEEN PAL filed this complaint against IXIGO TRAIN BOOKING APP on Mar 16, 2019
I booked a train ticket from Ixigo train app from svdk to umb on **-**-**** on **:** am, but the booking is failed and an amount of inr ***.** is deducted from my Sbi Upi account. Then I raised a complaint from this app to help centre i.e trains@ixigo.com and they respond back an email that your refund is initiated and shown in your account by * March ****. But the amount is not yet credited into my account after ** days. I contacted through email regarding the refund and they always said the amount is initiated. They told me the same that amount is credit in your account in * days but not credited after ** days. Please refund my amount from this app as they only fool people.
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Resolution Demanded:
Refund / Credit for purchase
IXIGO TRAIN BOOKING APP
Resolved
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"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
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