File a Complaint against IXIGO TRAIN BOOKING APP
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IXIGO TRAIN BOOKING APP
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How to resolve IXIGO TRAIN BOOKING APP complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against IXIGO TRAIN BOOKING APP?
If you are not satisfied with IXIGO TRAIN BOOKING APP, file a complaint now:
1. Go to "File a Complaint" form
2. Choose IXIGO TRAIN BOOKING APP and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from IXIGO TRAIN BOOKING APP
But before filing a complaint, you should
a. Contact the customer support of IXIGO TRAIN BOOKING APP first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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IXIGO TRAIN BOOKING APP - Refund Open
My refund has not when I was booking ticket amount has debited but ticket has not came but I need my money back...
Apr 08, 2021 by Sangeetha Garole
IXIGO TRAIN BOOKING APP - Ticket not booked Open
I booked a train ticket and the money was deducted but I didn't get any ticket and upcoming trips is also empty. ***rs deducted and no trace of that transaction in the app. Although I have the transaction in my bank passbook...
Mar 20, 2021 by Subidit Dasgupta
IXIGO TRAIN BOOKING APP - Not received confirmation mail or confirmation ticket Closed
I have paid for *tickets through UPI ID (****rupees) of the train TVC MAQ express from Changanaseri to mangaluru cntrl.But I didn't get the confirmation mail from your team.I will attach the receipt of which I have paid .If it's not confirmed...
Feb 03, 2021 by Devika reji
IXIGO TRAIN BOOKING APP - Ticket not issued but the amount was deducted Closed
I booked a ticket from New delhi to lucknow using Ixigo app after making payment it got stuck on the payment page after a minute it shows session expired my money was also deducted from my account I want my money back...
Jan 08, 2021 by Nikhil Tripathi
IXIGO TRAIN BOOKING APP - Money is not refunded Open
Yesterday **-**-**** i booked two ticket by IXIGO train booking app but my money is deduct and ticket was not confirmed. I also apply for instant refund but nothing happened. ...
Aug 20, 2020 by Shubham kumar
IXIGO TRAIN BOOKING APP - Company not send my refund money Closed
Train ticket id. IXITR************ from Amritsar to raihrakhol .On * Feb **** My booking is failed during credit card transaction process but ticket is not issued and rs *** is cut from my account no.. company said we processd your refund money...
Aug 09, 2020 by Sukhjit singh
IXIGO TRAIN BOOKING APP - Refund not receive Open
I have booked a ticket by using IXIGO application on **-Jun-****. and it got cancelled on **-Jun-**** due to waiting list, and i was about to receive refund within * days as describe in the website, but did not receive till now....
Jul 14, 2020 by Md Barkat
IXIGO TRAIN BOOKING APP - Money deducted without booking Closed
I tried to book my ticket on IXIGO aap but it was not booked and amount was deducted from my account. My user id. Is ujjawal_72....
Jun 20, 2020 by Ujjawal Kumar
IXIGO TRAIN BOOKING APP - Refund of train ticket Open
I have filed TDR for my Tain journey . IRCTC approved amount and sefunded the amount to IXIGO. I am writing them on emails so many times but they are not replying or resolving my issue ....
Jun 19, 2020 by Varun rathi
IXIGO TRAIN BOOKING APP - Payment deducted twice without ticket confirmation Closed
I have tried booking train ticket on Ixigo train app on *rd of June, ****. On the payment page it asked me to enter UPI which I did however, the payment got deducted from my account but never received any emails or text from Ixigo confirming my...
Jun 04, 2020 by VINAYAK JOSHI
IXIGO TRAIN BOOKING APP - Amount not refunded Closed
I've booked a train ticket for May **th Train No : ***** PNR No : ********** It has been *days since IRTC automatically cancelled my ticket. The company is not refunding my ticket fare which is *** Rupees. Even while approaching through cus...
May 25, 2020 by Ijjada Hrithwik
IXIGO TRAIN BOOKING APP - Refund not Giving Open
I have cancled my train ticket any till now i dont get my refund back it has been * month i have cancled my ticket....from ixigo app they are not reciving any call......
May 08, 2020 by Shweta Pandey
IXIGO TRAIN BOOKING APP - Haven t got my Refund yet Closed
I booked two tickets from Ixigo mobile app. But the trains got cancelled due to Lockdown extension. One ticket was for journey on ** April and one on ** April. But I haven't got any refund from their side. The customer chat application doesn't ...
Apr 23, 2020 by Nikhil Garakapati
IXIGO TRAIN BOOKING APP - Refund not provide d Open
It's been ** days that I booked a ticket from ixigo app. The transaction was successful but the booking failed. Since then I am trying to approach their helpline numbers, wrote mail but nothing worked. It's showing there that you will receive r...
Mar 27, 2020 by Aishwarya Goyal
IXIGO TRAIN BOOKING APP - Refund problem Open
i subham want to tell u that i booked my train ticket on ** february from my debit card and the ticket is not booked but fund gets deducted from my card.ixigo said it will transfer to your bank by * days but now ** days gone.sir please refund m...
Mar 19, 2020 by subham raj
IXIGO TRAIN BOOKING APP - Money not refunded Closed
I was booking train ticket on **.**.**** by ixigo,my money was deducted but i didn't get the pnr and till now .i have got no mail or mesg about the status of my money My transaction I'd is- "C**********************"...
Jan 21, 2020 by Gyanu singh
IXIGO TRAIN BOOKING APP - Railway ticket not issued Closed
On **.**.****, i tried booking railway tickets for both onward/return journey between KMME and HWH in coalfield express(*****/**). I successfully booked an the onward part and i have the PNR for the same, but i failee to book the return part. ...
Jan 14, 2020 by Shubham Jamuda
IXIGO TRAIN BOOKING APP - DIDN T GET REFUND Closed
I BOOKED A TICKET ON IXIGO APP ON *TH OF NOVEMBER AT **:** PM, I PAID RS ***.** FOR TRAIN NO. ***** BUT BOOKING FAILED THEY SAID THAT I WILL GET REFUND IN * DAYS, AFTER * DAYS I DIDN'T GET ANY REFUND, TILL NOW THEY ARE SHOWING THEY ALREADY GAVE...
Dec 06, 2019 by SOURABH BHAMBRI
IXIGO TRAIN BOOKING APP - Booking is failed and amount is also deducted Open
I booked a train ticket from Ixigo train app from svdk to umb on **-**-**** on **:** am, but the booking is failed and an amount of inr ***.** is deducted from my Sbi Upi account. Then I raised a complaint from this app to help centre i.e train...
Mar 16, 2019 by NAVEEN PAL
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