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Airtel mobile - Bill is charged with extra charges

Hemant filed complaint against Airtel mobile on Jun 26, 2020

I am using *** postpaid plan on my mobile. Every month I expect bill amount around *** to ***, but this time they have charged me * rupees more for bill payment month May and June. I haven’t utilised entire limit of messages and still bill have been charged for extra uses. So, I tried to reach them multiple time through Airtel Thanks App and IVR but nothing happened after raising request through these options. Hence, I request you to take this concern to them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel mobile

4

Total Complaints

3

Total Resolved

75.00%

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