Ease my trip com
- BIGGEST CHEATERS didn t MAKE FULL REFUND Closed
Ghulam Mustafa Pirzada filed this complaint against Ease my trip com on Jan 28, 2023
First of all i want to give less than one start but no option for that. Now I am sharing my experience.I booked one ticket on Nov ** **** for me, my wife and my infant kid scheduled to travel on Dec ** ****. But due to some reasons ,i was not allowed to travel with my family and I splitted my air ticket into two( me n infant and *nd for wife and i called airline( indigo) to add infant with wife's ticket and for cancellation of my ticket and they did it in only few minutes. Now indigo airline refunded **** INR to Easemy trip and when i contacted them latter on Jan ** **** for transfer of my refund money, they said they will do it and then i recieved only **** INR from them(easemytrip.) on Jan ** ****.Afterwards i sent email to care@easemytrip and they replied that **** INR is airline panalty and *** convenience fee which totally does not match seeing airline refunded **** inr to easemytrip. Then I followed same email and sent to ceo Mr Nishant Pitti , but no response till now. This is robbery of poor middle class man's money, and i want to warn easemy trip team via this message that i have almost **** relatives , friends and students among whom about *** travel now and then and have used many times easemytrip services and i will ask and request all these *** persons to write here a one start review if my money is not given back. Besides i have some one dozen journalist friends including some renowned ones I will ask them too to file a story on this cheating. I will wait your call or email with proper justification why my money is grabbed and if it is my right, i need it aasp.thanks
Booking id#EMT*********
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Resolution Demanded:
Refund / Credit for purchase
Ease my trip com
Resolved
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"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
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