Amezon online shopping - Big frod

Name of The Company - Amazon , Product - Atta chakki , Order id - ***************** , Date of Purchase - **-**-**** , Amount paid - **,***/- , Reg Mobile no - ********** , Reg email id - sagarsale***@gmail.com , Complaint no - Company did not provide it , Problems Details - The consumer is saying that the consumer had ordered the product online but the company had delivered the damage product to the consumer. The consumer had complained to the company but no solution was received and the company has also blocked the consumer's Amazon account. Now the consumer wants the amount to be refunded to the consumer and also unblock consumer's amazon account.