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Resilient Innovations Private Limited - BharatPe POS Swipe Machine Dispute Transactions Fraud

SANJAY KUMAWAT filed complaint against Resilient Innovations Private Limited on Dec 23, 2022

Hi all !! This is to bring new fraud alert attention to all BharatPe Merchants (POS+QR). As we all know BharatPe had already started fooling its merchants(customers) , by promising Zero MDR charges during the launch of its POS swipe machine but now charging heavy MDR charges without any prior intimation .
Currently , BharatPe has launched a new trick to loot its merchant(customers) by adding Dispute Transaction tab in their app. It is even not shown on the front page of its app , but under POS swipe machine catagory .
Here they randomly , pick our Card Transactions of any period (Mostly above ₹ **,***.**) & hold your money .
Now , the twist arise , they open a * day window for merchants to upload Proof of Sale (Invoice) , & even if you upload the Invoice , they themselves reject the Invoice , & will make reverse liability on you for recovering the transaction amount , & will hold all your settlements (either POS or QR) .
Its not Businessman's liability to check from what source its customer has aquired the money to purchase its product .

As I had checked from my customers ( & they have cross-checked with their respective banks) , these Dispute transactions complaint are not even raised by customers nor their respective banks , BharatPe itself marked these transactions disputed & want to make frauds .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Resilient Innovations Private Limited

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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