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American Tourister - bad quality travel bag

sheikh filed complaint against American Tourister on May 18, 2018

I purchased a new bag from one of their retail store and after using it for the first time bag is torn from inside out. I went for the replacement but they are denying any service saying it was an discounted article and they can not take replacement for it.

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Complaint Status

Resolution Demanded:

Apology letter from company

American Tourister

3

Total Complaints

2

Total Resolved

66.67%

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