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Urbanclap - Bad Quality of Repair service and Urbanclap executives not helping

Shivam Garg filed complaint against Urbanclap on Dec 20, 2019

I booked an online repair service through urbanclap to repair my Samsung smart TV Display. But the the replaced screen was poor in quality and get blank within ** days of use. I contacted the service master regarding this and he said not to worry as the placement is having * year of warranty. He changed the display again and second time the screen work properly till ** days and it again got blank. I am trying to connect with service person his mobile is switched of since last ** days and also urban clap is not giving me any solution. In fact, I received * calls * days before from urbanclap there they said that the issue will be resolved and asked me to upload my warranty card online. but after that, I have not received any help or support from the urbanclap side.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Urbanclap

19

Total Complaints

7

Total Resolved

36.84%

Consumer Satisfaction

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