- Bad customer service and Agents Closed
I have been using Netplus from last one year. Several times the internet stopped working, and to solve the issue, i have to call agents several times. Three times my customer id is blocked because of these agents who take money and do not recharge the account because they use money for other things. Recently one of the pathetic agent told me that my Modem is having some problem and we need to change it. So he got ****rs from me and without changing modem, he has solved the problem. What a shit???? After about one month, same problem arise and I asked him to solve it. BUt now he is not picking the call and does not reply message. I asked him in a message to refund the amount and cut the connection. but no response yet. More surprisingly i called customer care of netplus. Haha funny they are. they say we can't do any thing in this matter. You have to talk to your local service provider.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am thankful to Voxya team for resolving my complaint within few days."
DEAR SIR MY INTERNET CONNECTION NOT WORKING ITS SHOWING RED LIGHT ON WIFI BOX MY ADRESS IS **** MALOYA COLONY CHANDIGARH ****** ...
Oct 29, 2023 by AMANDEEP SINGH
My Account ********** was suspended on **/**/**** on my request because complaint was not attended from ** days. Now my Account ********** status has been changed to Active without my consent on **/**/****. Net is still not working, LO...
Sep 21, 2023 by Naveen
I dont know what happened i have paid my bill and share bill details with netplus through gmail and requested them to update it to my account they creat complaint nukber but doesn't solve it and when call there customer service they say me to w...
Jul 17, 2023 by Navjot Singh
Company not give proper plan after payment. I pay Rs **** on dated feb *, **** for * month plan of internet but company give only * month internet plan. On dated july *, **** company stop my internet plan. Company not give me internet plan of *...
Jul 16, 2023 by Ranjodhbir singh
From the first day I asked the netplus to on my net roaming services my but now it is one month till now nothing is done I have provided all the information, Mac address , also filled everything * times of that wifiroaming link but no response...
Jul 15, 2023 by Purnima Aggarwal