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Astropay - Astropay withdraw failure

Keshava filed complaint against Astropay on Aug 16, 2024

I am unable to Withdraw my Available Balance from Astropay Website. If I click Bank Transfer it will show a message stating that "Due to Banking Issues, transfers may take up to ** hrs. We apologize for any inconvenience"
There is also a button called Continue, if I click that it will say Required Fields then again there is a button below called Continue, if I click that again it will take me back to Select your preferred method page, in that only one option is there i.e., Bank Transfer.
Hence I am unable to withdraw the money. Kindly help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Astropay

164

Total Complaints

75

Total Resolved

45.73%

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