- Appointment not booked ^Open

Dhruv Narula filed this complaint against Vfsglobal com on Apr 06, 2024

Urgent Request: Issue with Slot Booking and Visa Fee PaymentDear VFS Team,I hope this email finds you well. I am writing to bring to your attention an urgent issue I have encountered while attempting to book slots and pay visa fees through your platform.Recently, I went through the process of booking slots and proceeded with the payment of the associated visa fees. However, unfortunately, I encountered a technical error during the final stage, and despite successfully completing the payment, the slots were not booked as expected.This situation is causing me considerable inconvenience and anxiety as my travel plans are dependent on securing these slots in a timely manner. Therefore, I kindly request your immediate assistance in resolving this matter at your earliest convenience.Below are the details of my transaction:Name: [DHRUV NARULA]Application Reference Number: [************] Date of Payment: [** March ****] Payment Method Used: [UPI]I would appreciate it if you could look into this issue promptly and provide me with a solution as soon as possible. Please feel free to reach out to me via email or phone ([**********]) for any further clarification or information you may require.Thank you for your attention to this matter. I look forward to your swift resolution and assistance.Warm regards,[ DHRUV NARULA] [**********], my mail id [dhruvnarula****@gmail.com]
❖ I have booked my slot at ** march **** afternoon batch and my time *:** pm, but due to some technical problem my slot was not booked and my payment had been creited to the VFS Global. So, please help me to refund the payment that had been made as soon as possible.

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