- Amount not refunded ^Open

Sharad Mathur filed this complaint against Prominent Overseas Careers on Jul 20, 2020

I am a resident of Jaipur in Rajasthan State.
After searching for Immigration Visa consultants in India on internet and leaving my contact details on the website of some Visa immigration consultants, I received calls from an employee of Prominent Overseas Careers in its Hyderabad branch and my discussions started over phone calls with this employee of Prominent Overseas for PR Visa consultancy to New Zealand, for me. As this employee and another employee of prominent Overseas started following up with me rigorously over calls and whatsapp messages, asking me to deposit some amount with them to start my new Zealand immigration process , I deposited an amount of Rs.***** (Rupees Twenty Five Thousand) on **nd february,**** ,through the online payment link provided by this employee of Prominent Overseas as a token amount, against the total consultancy fee amount of Rs.****** ,as communicated by this employee . However I asked for the copy of draft agreement from this employee on my email (which they execute with their clients before starting consultancy services and taking full payment from their client but made exception of full payment in my case as per this employee) to study their terms and conditions and also the services they will provide me under New Zealand Visa consultancy. After going through this agreement draft, I found many discrepancies in the clauses of this agreement draft to my disadvantage, so i wrote back to Prominent Overseas Employee to provide me clarification on my queries before I make the balance payment of their consultancy fees and sign this agreement for execution. The employee reverted back to some of my queries but I found many of my queries unanswered to my satisfaction. Meanwhile I also discovered while doing some fact finding on New Zealand Immigration Authority website that Prominent Overseas is not Registered with new Zealand Immigartion Authority to extend any consultancy services to its clients for New Zealand Visa. This made me suspicious of the credentials of Prominent Overseas as the correct immigration Visa consultant for my New Zealand Visa application. So I demanded immediate refund of the amount of Rs.***** deposited by me earlier on **nd February,****,on the online payment gateway link provided by Prominent employee , through phone calls to this employee and also email to this employee and another mail id of Prominent. However Prominent employee kept trying to convince me that there was no problem with their having no Registration with New Zealand immigration authority as none of the consultants in India is registered with New Zealand Immigration authority for providing Visa Consultancy to its clients. I found this claim of Prominent to be false and also shared with them the screenshot of New Zealand Immigration Authority website which states otherwise.
I have been ever since writing mails to Prominent Overseas to refund the amount of Rs.***** back to me as I am no longer interested in taking their services and they should also refund this amount to me as they have not provided any services to me so far. But they are not replying to my emails, instead Prominent employee called me and asked me if i had any doubts to which I again told them the same thing that I do not find Prominent Overseas Careers to be trustworthy to provide me Visa consultancy and they should refund the amount to me for the reason that I am no more interested in taking their services.
But they have still not refunded the amount back to me.
Consultant Details are:
Prominent Overseas Careers ,*nd floor swathi plaza, Rajbhavan Road, Durga nagar, Somajiguda, Hyderabad, Telangana ******.
info@prominentoverseas.com

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