The Vastrakala
- Amount Not Refunded Closed
Smruti Ranjan Baral filed this complaint against The Vastrakala on May 19, 2020
I have purchased a product through online on website of thevastrakala.com on **th February ****.
Product Details-
Product Name-Original Kanjivarm Silk Saree K*
Order No-#****
Total Amount-****
But I have not receive the product as per I booked, both colour and design are not matching. It’s completely a different one, I think it’s was a wrong and worst product has deliver to me.
So Immediately I have trying to contact with them on their contact no which was mention on the packet , but that no was switched off, again I have mail to the mail ID has given on their website hiteshmangroliya****@gmail.com & thevastrakala@gmail.com on *nd March **** but they are not replying my mail and even not call back to me.
After few days I got another mail ID as customercareliketowear@gmail.com , and I have share the details to them also. But still there is no responds on mail/phone.
When I have checked the return police of their website so I have return the product by courier Skyking with docket no ********* on below address. And it has deliver them on **th March ****.
Seller Address-
Vastr Bhandar, ***, Silver Point
Near Jivan Jyoti Circle, Punagam,
Surat, Gujarat
India
Pin-******
Mobile No-**********
Still I have not get any call and replay from them. So request you kindly help us on priority and take a small initiate of that to stop this type of cheating to customers.
So request kindly return the money to my account or my google-pay no.
Google Pay no-**********
Contact no-**********
Regards//
Smruti Ranjan Baral
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Resolution Demanded:
Refund / Credit for purchase
The Vastrakala
Resolved
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The Vastrakala - Amount Not Refund Open
I Have Purchased A Product Through Online On Website Of Thevastrakala.Com On **th February ****. Product Details- Product Name-Original Kanjivarm Silk Saree K* Order No-#**** Total Amount-**** But I Have Not Receive The Product As Pe...
Jun 29, 2021 by Smruti Ranjan Baral