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The Vastrakala - Amount Not Refund

Smruti Ranjan Baral filed complaint against The Vastrakala on Jun 29, 2021

I Have Purchased A Product Through Online On Website Of Thevastrakala.Com On **th February ****.

Product Details-
Product Name-Original Kanjivarm Silk Saree K*
Order No-#****
Total Amount-****


But I Have Not Receive The Product As Per I Booked, Both Colour And Design Are Not Matching. It’s Completely A Different One, I Think It’s Was A Wrong And Worst Product Has Deliver To Me.

So Immediately I Have Trying To Contact With Them On Their Contact No Which Was Mention On The Packet , But That No Was Switched Off, Again I Have Mail To The Mail ID Has Given On Their Website Hiteshmangroliya****@Gmail.Com & Thevastrakala@Gmail.Com On *nd March **** But They Are Not Replying My Mail And Even Not Call Back To Me.

After Few Days I Got Another Mail ID As Customercareliketowear@Gmail.Com , And I Have Share The Details To Them Also. But Still There Is No Responds On Mail/Phone.



When I Have Checked The Return Police Of Their Website So I Have Return The Product By Courier Skyking With Docket No ********* On Below Address. And It Has Deliver Them On **th March ****.

Seller Address-

Vastr Bhandar, ***, Silver Point
Near Jivan Jyoti Circle, Punagam,
Surat, Gujarat
India
Pin-******
Mobile No-**********


Still I Have Not Get Any Call And Replay From Them. So Request You Kindly Help Us On Priority And Take A Small Initiate Of That To Stop This Type Of Cheating To Customers.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

The Vastrakala

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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Smruti Ranjan Baral on May 19, 2020

The Vastrakala – Amount Not RefundedClosed

I have purchased a product through online on website of thevastrakala.com on **th February ****. Product Details- Product Name-Original Kanjivarm Silk Saree K* Order No-#**** Total Amount-**** But I ha...