Amount not refunded ^Open

Posted on: Feb 03, 2018

Complaint filed against: Miracas

Booked an overcoat on 20-01-2017 under order no.68919.but was not delivered and amount not refunded.instead put into my miracas account. I then again booked a coat to use this credit in perhaps June 2017.the credit of R's.3646.50,was debited from my account and remaining R's.600 (cost difference) was paid by me through my credit card.this time also the article was not delivered and same thing happened with the money. I tried to messaging them on their given mail I'd "care@miracas.com",but this mail is not responded. I contacted them a 100 times on their number 022-30770240. But it is never available.now neither I see any credits in my account.no the amount refunded to my card account.nor am I able to contact them in any way.

Resolution Demanded: Get refund or credit for your purchase, Get damages for financial loss and mental agony

Complaint filed by: Tanveer ahmad