Flipkart - Amount deducted but order didn't confirmed

Sandip Baldevbhai Patel filed complaint against Flipkart on Apr 27, 2019

I ordered Redmi note * Pro (**GB-RAM*GB) on **th May. ***** INR deducted through SBI Internet banking but then redirected to order failed page. I complain to Flipkart regarding this and their customer support said seller didn't receive the amount from my bank account so contact bank. I went my SBI account branch and they said seller account successfully received amount from my account. I have not received my refund yet. Its been ** working days and waiting for Rs. *****. Please help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Flipkart

3674

Total Complaints

1562

Total Resolved

42.51%

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