- Amount debited from mobikiwik wallet without my concern Open
On **th Jan, while adding amount of Rs **** to mobikiwik wallet, amount got deducted from my PNB account but was not added in mobikiwik due to which I raised complaint on both parties. After two days , amount got added in my wallet.
On *th Feb, Rs **** got deducted from my mobikiwik wallet without my concern.
On raising complaint to their customer executive, they are repeatedly(like robots) saying that the charge back request has been raised by my bank team, so amount will get credit in my bank account.
On contacting bank team, they are saying the request has been rejected by them since the transaction was successful in mobikiwik. So it is mobikiwik responsibility to credit amount back to my wallet.
I have even shared my bank account statement with mobikiwik team which is clearly stating that no amount has been credited till date in my bank account.
Also I have shared the bank response with them even then they are not taking action.
This is mobikiwik's service. The fraud app which believes in looting customers. I have raised so many tickets with them and it's been more then ** months but no action has been taken till now.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
Team, I have paid ** credit card Bills money also deducted and but credit card Bills not paid. My money of ***** rs Stucked in this wallet. They are not giving impotatat on this. I think they are not able to give the services. Ca...
Mar 16, 2020 by Mukesh Padhiyar
I have added money to mobikwik wallet by debit card of ujjivan small finance bank and later i choose option to " initiate refund" which suppose to refund money added to source bank which is ujjivan small finance bank. Transaction is showing suc...
Mar 24, 2020 by Hemant Ludbe