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Mobikiwik - Cancelled order refund amount not credited

Navaneeswar Rao B filed complaint against Mobikiwik on Dec 15, 2021

I have purchased some good in myntra.com paid through mobikwik wallet. Later cancelled order in myntra.com. I have received a message from myntra that refund amount is credited to mobikwik bank account. But when I check mobikwik wallet refund amount is not showing. I tried to contact mobikwik customer care service but not responding to calls

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Mobikiwik

19

Total Complaints

7

Total Resolved

36.84%

Consumer Satisfaction

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