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Syed Ahmed filed complaint against Uber Eats India on Oct 13, 2019
Ordered Placed : i ordered Maggie and Tea pepper with special notes stating, "Dont Use Capsicum as i have alergy with it".
Order Delivered : I received Maggie with Capsicum and Mile pepper(Food item changed)
I have raised this issue with Uber Eats Customer care department and asked uber eats customer care people "who will take responsibility if anything happens to customer with alergy food? and where is the refund as i paid money for what i dont need,
Customer Care Department Answered to Me: They did not responded to my above questions and said " Our system Flags your number as high credit" and we cannot reimburse the amount, I said to them this is Uber eats Error /Mistakes and not customer and re-open the issue , frequently Uber Eats customer guys closed the issue without any further reason (I re-open the issue in Uber App and it was closed on fly by uber eats with no update"
Uber Eats is Waste and they dont know how to talk /deal with the Customer Issues , If there Uber easts System has some issue why would customer dont get the Refund for alergy item/wrong item delivered.
Please escalate this issue issue to HIGHER MANAGEMENT and help me with the refund amount
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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On **th afternoon they delivered me a different item of *** rs unlike what i ordrred. i called them but they refused to help.
I not even said to cancel the order but they did and they deduct amount for that I am asking they talking badly and telling s you have to pay and delivery boy not even Text or call when they reach then how customer ...
I ordered food from MacD on **th Dec using Uber eats app. Restaurant cancelled my order. When I tried to speak with uber eats help they sent me below email:
I ordered ** inch pizza with regular crust and extra cheese. But delivered pizza was just * inch and there was no crust and extra cheese and quality of pizza was also worst.
I have ordered food from uber eats and when i click on place order the double money got deducted from my debit card and no single order placed Order section is showing blank Please refund my money