Airtel
- Airtel Broadband connection drops Open
Deepa Nanjundaswamy filed this complaint against Airtel on Nov 25, 2017
I have been facing frequent disconnection with airtel broadband for last * months. I have reported numerous complaints regarding this one problem but everytime the engineers just reset the modem and close the service request without resolution and my confirmation.
I often work from home to support my business and these disconnections disable me from connecting to office calls and client calls and I have to apply leave as I am unable to deliver productive hours because of faulty connection in internet.
My connection details is on ***********_kk connection and I have had the dis-connectivity issue since October ****. I was told to downgrade my speed and forced to change the plan from **Mbps to *Mbps. Even after that Issue did not resolve and they delayed looking into the issue for several months. They asked me to upgrade to Fiber channel **Mbps connection and I had to pay additional modem charges and forced to upgrade my connection to new plan with higher charges. Even after this the issue is still persisting. The connection drops very frequently and I I have paid an average of **** Rs every month since Feb **** as my broadband bill but because of the faulty connection I have never received full support or the efficient service and quality of broadband. I have been frustrated and agonized by the support team's methods without any permanent fix for this. I have also been impacted financially and mentally in my business as I am unable to deliver my support to client and office due to the dependency on internet unavailability.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
Airtel - Paid the amount but recharge is not successful Closed
I have made recharge of ***₹ from Cred UPI. Cred is,showing that amount is credited to Airtel prepaid but airtel not completed their recharge. I want my hard earned money back Airtel!!!!...
Mar 27, 2024 by Rohit Somesh Deshmukh
Airtel - Unauthorized change of plan Closed
I had an advanced rental plan for broadband. I stopped paying the three-month advance payment as I would not be home for some time. Later, I learned that Airtel had changed my advance rental to a postpaid monthly rental and continued charging...
Mar 22, 2024 by Rituparna P
Airtel - Broadband internet not working Closed
Airtel broadband was not working since *th March **** almost one week , customer people are saying that they are taking it on priority and resolve my issue. I have spoken to almost ** person with the customer care.. but they are all saying it w...
Mar 12, 2024 by Priya
Airtel - My SIM is having no Network after changing from Postpaid to Prepaid Closed
I have been using airtel since last **years and i have migrated it from pre- paid to postpaid. Today *th-march-**** i visited airtel gallery at Airoli, Navi Mumbai for changing from Postpaid to prepaid. After the request my sim card lost the ...
Mar 06, 2024 by Dattaprasad Dhananjay Satam
Airtel - Wifi issues Airtel Xstream Closed
Airtel fiber Wifi not working, I'm chasing to the Airtel team since **st for the network related issues nobody's taking seriously, its happening *-* days in a week & affecting our workplace in which purpose we have taken the wifi access, one of...
Feb 22, 2024 by Sunil Tomar