- Airtel Broadband connection drops Open
I have been facing frequent disconnection with airtel broadband for last * months. I have reported numerous complaints regarding this one problem but everytime the engineers just reset the modem and close the service request without resolution and my confirmation.
I often work from home to support my business and these disconnections disable me from connecting to office calls and client calls and I have to apply leave as I am unable to deliver productive hours because of faulty connection in internet.
My connection details is on ***********_kk connection and I have had the dis-connectivity issue since October ****. I was told to downgrade my speed and forced to change the plan from **Mbps to *Mbps. Even after that Issue did not resolve and they delayed looking into the issue for several months. They asked me to upgrade to Fiber channel **Mbps connection and I had to pay additional modem charges and forced to upgrade my connection to new plan with higher charges. Even after this the issue is still persisting. The connection drops very frequently and I I have paid an average of **** Rs every month since Feb **** as my broadband bill but because of the faulty connection I have never received full support or the efficient service and quality of broadband. I have been frustrated and agonized by the support team's methods without any permanent fix for this. I have also been impacted financially and mentally in my business as I am unable to deliver my support to client and office due to the dependency on internet unavailability.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
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