- Airlines has cancelled the flight due to covid Offered Resolution
I have still not recieved my flight cancellation (REf no-*************-My-Booking) refund although your website is asking to check for update after ** hours.Moreover, Airline has confirmed refund was done to yatra. Do let me when the refund I will get
I got this mail from yatra after that there is no responce from them.
Dear Mr Sri ,
Greetings from Yatra.com!
This email is with reference to your flight booking under Yatra reference no. ************* .
We would like to keep you informed that due to several travel restrictions and district lockdown imposed by the government to control the widespread of COVID-**, our airline partners are receiving an unprecedented volume of cancellation and rescheduling requests. This is causing refunds to get processed much longer than usual at the airline end. Please expect a delay of at least ** days for the refund requests to get processed.
Disclaimer: Refund is subject to airline's approval as per terms and conditions.
We regret the inconvenience caused and value your understanding and cooperation in these challenging times.
Note: Please do not amend the subject line while replying.
For a quicker resolution for Bus/Rail & Cab bookings, please contact us at:
Bus - email@example.com
Rail - firstname.lastname@example.org
Cab - email@example.com
Domestic Flight Service Team
Yatra Online Pvt. Ltd.
But airline has processed the refund to agencies.Please find confirmation mail from airlines.
Thank you for writing to us.
With reference to your email, we would like to inform you that under the PNR HM*MYQ, an amount of INR *,*** has already been processed to the travel agency account on **th May ****.
Please help me to refund my amount asap.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
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