Travel trainagle - Airline Amount and Hotel Amount not refunded by Travel Triangle

Dear Sir/Mam,
Due to covid-** our flight G*-*** (Go Air) from Kochi to New Delhi on **th of March **** was canceled and this flight we booked through travel triangle agent mr. Anuj on *th February. When flight cancel airlines admit that they refund our money and same thing they told to mr. Anuj( Representative of travel triangle) on our phone call. After the assurance of Go Air Representative at airport and Travel triangle Representative we booked new flight of other airline through my self. Mr. Anuj from travel triangle assured us that he will give our money back but still we did not received any amount from travel triangle and we are continually taking follow-up since march month. At the starting they assure us that they will refund airline amount but now they are saying that Airline (Go Air) not refunding amount.

Our Other Point is due to covid-** we can't visit Thekkady (* day)and Kovlam (* days) hotels. Travel Triangle assure us they refund this amount also but now they are saying still hotels are closed so they can't help in this issue.
Our PNR No. Is G*-S**WQM, Journey date **th March **** from Kochi to New Delhi. Booking Date *th February.
My trip id of Travel Triangle is *******.