Air Asia
- Airasia website was not working for web checkin so they promised they will not charge for boarding p Open
Kalyan Banerjee filed this complaint against Air Asia on Oct 09, 2021
I am a travel agent who booked a ticket for my client. As after booking ticket I tried to generate boarding pass which due to the problem in the website I was unable to do so. Lastly I called to their groupdesk team and they also tried many times but was unable to fill boarding pass page so they told they will pass a note not to charge for boaarding pass yet they charged.
I have given the full full voice recordind to the helpdesk about what they have told but still they are not refunding the amount.
Passenger name- AMAR ROY
PNR-Y81SGN
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Air Asia
Resolved
Frustrated? File a Complaint
Maruti Suzuki
"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "
Binoy T
Related Complaints
Air Asia - Late flight and food not provided Closed
I am a nursing mother having gluten allergy travelling to malaysia. The flight didn't allows the consumers to carry their own food. My flight is almost *hrs late and air asia didn't provided any food to me....
Sep 01, 2024 by Jyotsana DHINGRA
Air Asia - Flight got delayed because of that I missed my next flight ground staff is not helping Closed
I travelled from Don Mueang (DMK) To Kolkata T* on flight FD *** today, due to technical reasons this flight got delayed by * hrs and I had to catch a domestic flight Kolkata to Bombay (indigo *E-****) which I got missed because of this delay. ...
Aug 24, 2024 by Krishna Kumar
Air Asia - Took too much extra cost for baggage Closed
Too much extra cost has been received by them for the baggage for only *kgs extra Dated: **-**-****...
Jun 16, 2024 by Sheetal
Air Asia - Wrong flight Booked PNR Closed
I have booked flights for Bangkok on dated ** May to ** may ** through Air Asia app, but unfortunately app wrong flight Booked as ** Aug instead of ** may. When I contact to air Asia customer service but same is unavailable only chat bot avail...
Jan 12, 2024 by Jitendra Kumar Agarwal
