Air India
- Air india ticket refund amount not yet received Open
praveen kumar Kshirsagar filed this complaint against Air India on Feb 22, 2021
Resolution Demanded:
Refund
I have booked a Vande Bharat flight for myself flying from Stockholm to Hyderabad on Air India flight in July and Booking was made on July, I needed to cancel and i did it approx within ** hours. I have requested refund for multiple times via email to ecommorce@airindia.in, phone, Twitter, where I get a standard reply stating please wait for couple of days as the refund has be initiated and I will receive my refund in weeks, while its been months now that I am still waiting. now they are not responding to my emails as well as in Twitter, and when i call and request to senior authority to talk but they just keep phone aside and never come back on call, i waited for * hour once and *hr ** mins for once, but no response at all.
ONE OF THE WORST CUSTOMER SERVICE I HAVE SEEN TILL DATE. I LIKE TO SAY WORST OF THE WORST SERVICE.
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Are you Lawyer?
Air India
Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
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