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Airindia - Air India Refund amount not processed for more than a year

Rajiv filed complaint against Airindia on May 25, 2021

Case id: ********. I had sent a refund request to ecommerce@airindia.in on **February ******** for the tickets unused due to flight cancellation. I booked through *rd party and *rd party gave me the reference number. I shared this reference numbers with Airindia Last year ****. The *rd party says Airindia not returned refund. Can you please help me what I should do in this case. I booked tickets in February **** Frankfurt to Kolkata and return from chennai to Frankfurt. I will look forward to your help.Kind Regards Rajiv

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Airindia

66

Total Complaints

24

Total Resolved

36.36%

Consumer Satisfaction

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