AirIndia - Ticket Refund
Jagadees Kanagasabapathi filed complaint against AirIndia on Mar 27, 2021
I booked a one way ticket from Chennai to San Francisco via Delhi with AirIndia on Sep ** **** paying Rs.*****/ through my HDFC netbanking -
Details:
Ticket number: *************
Reference Number: H*T*E
And I cancelled my ticket due to an family emergency as I was not in a situation to travel. I was supposed to receive a refund which has been pending for the past * months.
I have sent more than ** emails checking on this to contactus@airindia.in & ecommerce@airindia.in. But no proper response was received. I keep following up on this but no results.
When I called customer care today (**th March ****), I was told that I was refunded the money to my bank account (which is used for booking - HDFC) after deducting the cancellation charges (of Rs.****/-) on March * ****. But I didn't receive my refund to my account yet.
When I asked the details on this to the customer service representatives they kept my call on hold for more than * hour and ended abruptly with no response.
Help me get my refund amount back.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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