Air India
- Air fare refund due to flight postponed Delayed for long hour by Air lines Closed
SRIDHAR RAGHAVENDRAN filed this complaint against Air India on Apr 06, 2020
Resolution Demanded:
Apology
Refund
I had booked ticket for TRZ- MAA, for **th Jan'****, flight's actual departure schedule was **.** hrs, But I received successive messages on **th stating the flight was postponed for ** hrs, I had called Air-India's call center number , myself and my wife had spoken to your call center staff on **th night, He told us the flight's time is rescheduled to ** hrs as it is combined with another flight *****.
But I had to strictly travel at the scheduled time, I raised my complaint and told him to do needful, your call center staff who attended us told us there is no option or any other flight, instead he told he can cancel my flight booking and I will get my *** % refund with in next ** days (as the mistake is not at my end), But as on date I have not got my refund.
I made my booking through my citi bank credit card, I have checked my statement for Jan, Feb and March ****, But still the amount is not refunded.
Total Booking amount is Rs ****/-
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Air India
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
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