Voltas 1.5 Ton 3 Star Split Ac
- Air Conditioner not working Open
Ratiram Verma filed this complaint against Voltas 1.5 Ton 3 Star Split Ac on Aug 13, 2023
Hi Team,
My father (Shri Ratiram Verma) has purchased the Voltas *.* ton * star AC on **th April **** from Infinity Home Solutions Gwalior and the installation done by Agency on same day. On **th July AC stopped working and the same i have filed the complaint with Voltas Helpdesk and technician visited and he says as the installation done by agency so the service has to provide by agency if we want service then we need to pay service charge, agency owner paid the service charge to voltas technician.after that he done the troubleshoot he came to conclusion issue with power suppy after that we have purchased the stabilizer but the issue remains there. again i have registered the complaint on *th Aug and this technichian said AC is having gas leakage issue and denied to refill the gas as the installation done by agency(Infinity home). after that i had a word the area manager(Mohit Aggarwal) and said the same thing but on *th Aug he said he sent the email to high authority for approval and after that he never picked my phone. again i have registered the ccomplaint with voltas helpdesk on *th Aug and till now i dont have any solution. after that i have a word the voltas *rs level escalation manager Vikas mehra. he also just giving me timelines but as if now no solution provided by him as well.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Voltas 1.5 Ton 3 Star Split Ac
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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