Upgrad.com - Admission token amount refund and loan cancellation

Rashmi Rane filed complaint against Upgrad.com on Jun 22, 2022

I enrolled in MS in cybersecurity from upgrad.com on the day of **th June **** and on the next day (**th June ****) my sister applied for a loan from zest money of ******. Afterward, I decided to cancel my admission and loan because of financial issues that I'm facing today. I called my admission counselor and asked to cancel my admission and loan which my sister by he refused that it couldn't be possible, I replied it was possible because the course is not yet started.
Even I called zest money and they told me it is possible if upgrad sends you the loan cancellation mail.
upgrad support told me you have to pay loan EMI next * months.
Why should I pay if I'm not if I not willing do the course.
Please help me out

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Upgrad.com

Total Complaints

Total Resolved

26.09%

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