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Upgrad.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Upgrad.com?
If you are not satisfied with Upgrad.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Upgrad.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Upgrad.com
But before filing a complaint, you should
a. Contact the customer support of Upgrad.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Social Network
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Upgrad.com - Not meeting promised privilages video lectures not available Open
I had registered for UpGrad FSD Bootcamp under May C* Batch, I had paid the fees while signing up. While joining I and the entire batch were promised to have the video lectures and access to learn and jobs platform available for a lifetime. Now...
Dec 04, 2023 by Darshan P Nalwal
Upgrad.com - FEES TAKEN BUT ADMISSION NOT GRANTED Open
Upgrad insisted me to get an online MBA degree from Liverpool Buisness School. They made me avail a loan of Rs ****** from LIQUILOANS. As of today i have paid Rs ***** (Upgrad) + **** (EMI to Liquiloans) // Total *****. Three months have p...
Jun 12, 2023 by ABHINAV AKASH
Upgrad.com - Unfair examination Open
On **th of may an online examination was held - i completed my exam within **-** minutes and submitted a few students were asking questions in WhatsApp - i answered ine question. Of the ** students who had participated only * students marks...
Jun 09, 2023 by Shariq Irshad
Upgrad.com - Cancellation of course from upgrad Closed
I registered for a course in upgrad. And paid *****/- on * March **** as registration. Then they told me to take no cost emi loan from propelled to pay the fee in installment. I took the emi plan . Its of *****/- per month and started the emi f...
Apr 12, 2023 by Priyanshi porwal
Upgrad.com - Providing Wrong Information and Collecting Money Open
I connected to UpGrad last year (****) to seek guidance and help to apply abroad (focussing mainly on Canada for a * years course only) in the year **** for the September intake. Over the phone calls and GMeet, the counselor confirmed that they...
Mar 07, 2023 by Akshaja Parameswaran Sreekala
Upgrad.com - Cancellation of IIIT B FSD program Open
I have enrolled to a program with upgrad, IIIT Bangalore Full Stack Development course and the course fee was aprox ****** which i had to pay in EMI of ***** to liquiloans.Till now i have paid around **,***. The program started on **th Novembe...
Jan 20, 2023 by Mukul gaddhyan
Upgrad.com - Upgrad Refund Issue Open
As the response form upgrad after payment was completely unsatisfactory I have asked for refund policy to the upgrad guy *-* times within *-* days after payment (screen shot attached) but it is not provided to me. After that I received universi...
Nov 26, 2022 by Nikhil Nikam
Upgrad.com - Not refunding my money Offered Resolution
I applied to Bsc. computer science in IU University of applied sciences,Germany through upgrad's study abroad program. I had done all the formalities, and they told to submit all the money at once or take a loan. I couldnt play the total money...
Oct 19, 2022 by Subhranil Pradhan
Upgrad.com - Refund not processed Closed
I was suppose to get refund of *.* lac and i am doing follow up for * months now, and still there is no proper response ...
Oct 06, 2022 by lalit sareen
Upgrad.com - UpGrade Refund Not processed Open
I have chosen the Executive PG program in Data Science. i had paid ***** as initial deposit. **th june **** the course was supposed to start. i paid ***** in the first week of June ****. but is decided to cancel this course as i got busy with m...
Jul 22, 2022 by arif mohammad
Upgrad.com - Refund Of MBA fee from upGrad Open
This is the serious matter which I'm going to raise about online education from Ed-Tech Platform Especially from upGrad. I had taken an Admission in MBA (Digital Finance & Banking) program in August **** Batch which was connected with O.P. Jind...
Jul 05, 2022 by Himanshu Verma
Upgrad.com - Admission token amount refund and loan cancellation Open
I enrolled in MS in cybersecurity from upgrad.com on the day of **th June **** and on the next day (**th June ****) my sister applied for a loan from zest money of ******. Afterward, I decided to cancel my admission and loan because of financia...
Jun 22, 2022 by Rashmi Rane
Upgrad.com - UpGrad not providing the services promised Closed
I was planning my regular masters this Fall **** but upgrad counselor convinced me take up upGrad abroad program which offers * months of course from IIIT- Bangalore and rest from Clark University, USA. Thay have promised to take care of all th...
Jun 04, 2022 by Naveen Kumar
Upgrad.com - Refund needed Open
The product they sold is not up to the mark and when asked about fees they were saying some vague reasons and lot of humiliation and sarcasm to learner....
May 30, 2022 by N Pushpa Monica
Upgrad.com - Upgrad is not cancelling loan Open
Respected Sir/ Madam, I got enrolled in upgrad.com for the DevOps course for Feb **th, **** batch. The counselor told me initially we are going to help and upgrade my Software testing skill so I have enrolled on Feb *rd,****. They have provide...
May 09, 2022 by Bennett Nirmala
Upgrad.com - Refund not received Closed
I paid **k enrollment fee but couldn't join the program as I was not able to get loan due to low cibil scire. Upgrad team made me sign papers and promised me refund of **k but it has been more than one month I have not got any amount and their ...
Apr 04, 2022 by Aamir
Upgrad.com - Upgrad course Closed
I enrolled Blockchain developer in upgrad. I have taken a loan from Zest Money of there partner, they are not providing services, i want refund for loan repayment...
Jan 27, 2022 by Prammod cheripalli
Upgrad.com - Refund from upgrad Closed
I have applied for their course in August **** and they haven't mentioned about any documents to submit before the course and now they say that you are not eligible for the course and you cant be part of the course. Its just ** days that course...
Sep 02, 2021 by Nupura Chikhale
Upgrad.com - Refund from Upgrad Open
Dear Sir, I am asking for a refund for the past * month, due to financial problem because my family was affected by covid and due to that I am not able to continue paying their EMI, in their policy there is mentioned that you can ask for a r...
Jun 09, 2021 by Sahil Batham
Upgrad.com - Admission Cancellation Open
I have taken the admission to Global MBA program in the month of March, **** with the finance help from team Zestmoney, I have attended online class for * month and I have paid * EMI to zestmoney as well. But after that when I feel, this course...
Jan 11, 2021 by Abhay Bagade
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upGrad Education Private Limited
Ground Floor, Nishuvi 75 Dr. Annie Besant Road,
Worli, Mumbai – 400018
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