Paytmmall.com
- Account blocked and pathetic customer service Open
Sachin Agrawal filed this complaint against Paytmmall.com on Sep 20, 2018
Dear executives at Voxya
I have to raise voice against paytmmall customer care. Paytmmall has blocked my full KYC account on **-*-**** in improper manner without any reason. I complained regarding this on their customer care/facebook page/Twitter Handle several times but every time they are replying a same copy-paste message that they have blocked my account for abusing their policies. I have gone through all of their policies and not found any single point that i have voilated in best of my knowledge. I asked them to tell me the particular point that they beleive i have voilated but despite of my several complaints neither they are giving any satisfactorry answer nor restoring my account as they said earlier it's a temporary restriction. Complaining on paytm customer care is just like 'भैस के आगे बीन बजाना' .
If there is an issue with any policy or rule then should not be it first notify to the customer before blocking account?
Not even mine thousands of accounts have been blocked by paytmmall in this manner.(See reviews of their app on google play). Were all of them abusing their policies (not even clear yet which kind of policies.)??????
Also there is no guideline on their app clearly indicating their policies abusing of which accounts are blocking.
So i have to raise a voice through your site against such type of people who frustrate and do not care their customer at all.
Thanks
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Paytmmall.com
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Paytmmall.com - Paytm Mall delivered damaged monitor and not replacing Closed
I purchased a **" LG monitor from Paytm Mall on **-Sep-****. It was delivered on **-Sept-****, as soon as I opened it, I found that the product was damaged and it was a broken monitor. I immediately called the Paytm and register my complain. I ...
Oct 04, 2019 by Jai Kishore Verma
Paytmmall.com - Order cancelled and amount not refunded Closed
I have order whirlpool refrigerator of ***ltr on*st nov and canceled it on *rd nov due personal reason .I have spend *****rs behind it and after cancellation of it paytm still doesnt release my amount which i have spend. They are said we are w...
Nov 13, 2018 by jignesh patel
Paytmmall.com - Product not received Closed
I ordered Travel noon break pillow on **th March vide order no. ********* which got automatically cancelled. Again placed the order on **rd March vide order no. *********. Now tracking, I get the message that this order does not exist. Their...
Mar 28, 2018 by Aatmi Rajesh Shah
Paytmmall.com - Fake product of sparx Open
Given the fake product of Sparx flipflop as well as changed policy to non-returnable/replaceable. Order id-**********....
May 22, 2019 by Siddharth rangnani
Paytmmall.com - Refund not processed against the cancellation of Online Order Open
Hi, PaytmMall.com is not refunding my order charges after placing my cancellation request on a very next day of placing the order. The product was never delivered to me and paytm not able to show me any proof like Delivery Challan with re...
Dec 13, 2018 by Sahil Khanna
