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Think and Learn Pvt Ltd BYJUS - Aakash Byjus Grade foundation Refund 15 days

VINNAKOTA SRINIVAS SRIDHAR filed complaint against Think and Learn Pvt Ltd BYJUS on Nov 27, 2023

We have opted for Aakash Byjus **th Grade foundation Live and Streaming **** and completed required formalities on **th March **** based on the agreement for ** days trail period for live classes.
But the live classes started late, and my kid attended classed for ** days and request has been sent for cancellation by mail and by calling customer care.
Follow-up done in many ways since many days like requesting by mail, by customer center, and by visiting the branch office but they are not accepting the cancelation by giving the reason as the trail period starts from the date of delivery of tab but not for the live classes.
Going through lot of pain and spent lot of time in requesting cancelation.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Think and Learn Pvt Ltd BYJUS

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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