Prepinsta
- Prepinsta Denying Refund Closed
Ritabroto Ganguly filed this complaint against Prepinsta on Jul 06, 2022
I bought PrepInsta Prime's * month subscription. But all the material that they advertised was not present and the customer service was extremely rude and unhelpful. So, I applied for a cancellation of my membership * days after I purchased it to get a refund as per their ** days money back guarantee* policy. I called them and they talked rudely to me and each time told me to wait for a call next day. But the call never arrived. I mailed them and there also they lied and said that I'll get a call but that call also never arrived. They are simply delaying the process so that they don't have to give me a refund. I bought the subscription based on their false advertisement and now they are not even honouring their money back policy. I feel completely violated
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Resolution Demanded:
Refund / Credit for purchase
Prepinsta
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta