D2h Videocon
- Aastha Channel not coming and suddenly debit of Rs 200 Closed
Nimesh Joshi filed this complaint against D2h Videocon on Oct 03, 2020
On my Email Request for Aastha Channel not coming , Please confirm following
*. Was there email revert ,saying there will be chargeable Mechanic Visit ------ NO
*.Did Service Centre Incharge Mr.Amol or Mechanic laxman did tell me on phone before coming that it will be chargeable visit ---- NO
*.Did Service Mechanic Laxman told us on knowcking the door or starting TV set that hat it will be chargeable visit --- NO
Then How come suddenly Rs.*** Debit SMS Comes and then TV is off due to less balance as it was debited without my confirmation
I did speak to Divya Chohan [Gujarati speaking] on Your call centre number ********** and she told me that withing ** minutes Your account will be restored
I request to take this seriously and immediately restore my account balance alongwith services.Please start channels
Thanking You in advance
Nimesh Joshi
** ** *** ***
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
D2h Videocon
Resolved
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