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Updated on 6th Jan 2025
TL;DR:  WhiteHat Jr complaints can be resolved by, contacting a customer care representative, filing a complaint through the bank, posting a complaint on their social media channel, or taking legal action through online platforms like Voxya for a faster and effective solution.

WhiteHat Jr has received its fair share of complaints recently regarding its marketing tactics and service delivery. This guide covers a simple step-by-step process to help you with How to Resolve Whitehat Jr Complaints. As a parent, you undoubtedly want the best coding education for your child. However, you also don’t want to deal with misleading claims or poor customer service. If you’ve faced such issues with WhiteHat Junior, don’t worry – you can take steps to resolve them.

Common WhiteHat Jr Complaints

Before we dive into the resolution process, let’s look at some of the most frequent grievances against WhiteHat Jr:

– Misleading ads about students earning crores of rupees 

– Overpromising on job guarantees post course completion

– Poor teacher quality and high attrition rates

– Billing and refund issues

– Technical glitches during online classes

Getting in Touch with Customer Service  

As a first step, connect with WhiteHat Jr’s customer support channels to highlight your concerns. You can reach them via:

– Email at support@whitehatjr.com

– Phone at 02248963001

– Social media channels like Twitter

Clearly explain the issue you’ve faced and the resolution you expect. Include relevant details like student name, batch timing, teacher’s name, or transaction receipts. Document all conversations and insist on written communication via email. This creates a paper trail you can use if the complaint escalates.

You can also write your concern and send it to  2nd Floor, WeWork Chromium, Milind Nagar, Near L&T Flyover, JVLR, Andheri East, Mumbai.

Understanding Your Legal Rights

In case WhiteHat Jr dismisses your complaint or if talks with their customer support reach a deadlock, know that you have legal recourse. Consulting a lawyer or consumer forum can help you understand your rights regarding:

– Getting a refund for missed or inadequate classes

– Suing for damages if misled by false advertising

– Reporting fraudulent edutech practices to the authorities

Filing a Complaint through the Bank 

If you have used credit card for making payment to Whitehat Jr and you are not getting refund in case of service issues, you can contact your bank to get resolution. Go to your credit card bank and fill a chargeback form to submit a dispute with that particular transaction. To understand how to resolve Whitehat junior complaints and file a complaint for payment issues like refund delays, follow these steps:

1. Visit your Credit Card issuing bank.

2. Submit a dispute by filing a chargeback form.

3. Provide your personal details and complaint details and reason for filing dispute. Attach supporting documents.

4. Submit the form and take receipt of the submission.

The bank will forward the complaint to the recipient bank, which will need to respond within fixed time. If the vendor fails to provide evidence regarding delivery of the service, you could get a refund.

How to resolve Whitehat Jr complaints by using Voxya

When it comes to understanding how to resolve Whitehat Jr complaints, know that you can turn to online consumer forums if directly reaching out to Whitehat Jr does not yield a satisfactory resolution. Platforms like Voxya allow aggrieved consumers to file edutech complaint, track its redressal progress, and enable relevant authorities to intervene for an equitable settlement. The process of lodging a complaint on Voxya is quite straightforward for consumers facing issues with Whitehat Junior.

You can hire a consumer court lawyer if you want to file a case in Consumer Court. Before filing a case, the lawyer need to send a Legal Notice to Whitehat Jr demanding resolution and refund. If you do not get any resolution after sending Legal Notice, you can go ahead and file a case in Consumer Court.

So while WhiteHat Jr complaints can be frustrating initially, following this How-to guide will help you methodically address issues and obtain a fair resolution. Stay calm, be persistent with customer support, and know your legal options if circumstances demand. With some patience, your child’s coding dreams don’t need to be derailed due to transient setbacks.

If you want to take legal advice, you can talk to lawyer directly by clicking on the given link – https://app.voxya.com/lawyer/talk-lawyer.

File a complaint now

Thanks for reading how to resolve Whitehat Jr complaints guide. You should also check out https://voxya.com/stories/how-to-resolve-education-complaints/

Updated on 7th Jan 2025
TL;DR:  Punjab National Bank (PNB) complaints can be resolved by reaching out to their customer care or PNB online complaint portal. You can also reach out to Higher Authorities, or approach the Banking Ombudsman, or even take legal action through online platforms like Voxya for a faster and effective solution.

Punjab National Bank (PNB) is one of the leading public sector banks in India. How to Resolve Complaints Against Punjab National Bank? Like any large organization, customers may face certain issues or have complaints regarding the services offered by PNB from time to time. If you are a PNB customer and wish to register a complaint, there are certain steps you can take to get your issues resolved.

1. File a Complaint at the Branch

The first step is to visit the PNB branch where you hold your account and obtain a complaint form. Fill in all the required details about the nature of your complaint and submit the form to the branch manager or authorized officer. Make sure to get proper acknowledgement of receipt of the complaint.

2. Contact Customer Care

If the branch does not resolve your complaint satisfactorily, you can escalate it to PNB’s customer care center. You can send an email to care@pnb.co.in or call the toll-free numbers – 1800 1800, 1800 2021, 1800 180 2222, 1800 103 2222. You can also call the paid customer care number 0120-2490000. Explain your PNB complaint in detail and request to get it resolved urgently. You can also write your concern and send it to Plot No. 4, Sector 10, Dwarka, New Delhi – 110075.

3. Use Online Grievance Redressal System

PNB also has an online grievance redressal system where you can register your complaint. You will need to provide details like your account number, complaint details, etc. After submitting the complaint, you will get a unique grievance number which can be used to track the status of your complaint.

4. Escalate to Higher Authorities

If you are still dissatisfied with the resolution provided, write letters to higher authorities in PNB like the Zonal Manager, Nodal General Manager, etc. explaining your complaint and grievance. You can find their contact details on the PNB website. Be sure to quote your earlier complaint references.

5. Approach the Banking Ombudsman

If your complaint is not resolved by the bank within 30 days, you can escalate it to the Banking Ombudsman as per the Integrated Ombudsman Scheme 2021. The Banking Ombudsman is appointed by RBI to resolve customer complaints against banks relating to certain services. Draft a complaint letter providing all necessary details and submit it to the Ombudsman online or through post.

How to Resolve Complaints Against Punjab National Bank via Voxya

Voxya is an online consumer complaint forum based in India that enables hassle-free filing of complaints against brands. If you are struggling to resolve your PNB complaint through traditional channels, consider using Voxya.

Voxya has a user-friendly interface to submit banking complaints. If you take help from legal experts in Voxya, your complaint will be handled by a lawyer who will take legal action against bank to get resolution. A legal notice is drafted and sent to the corporate office of the bank giving them a few days time to resolve the dispute amicably. Also, as your complaint is visible to other users who are searching “how to resolve complaints against Punjab National Bank”, it creates public pressure on bank for redressal.

However, if Legal Notice does not fetch you any results, the next step should be to approach Consumer Court to file a case against bank. Voxya analysts review complaints and advise on further steps you can take for expedited resolution.

So if you wish to amplify your voice and resolve persistent PNB complaints, do register on Voxya and leverage their expertise. It offers a unique platform for disgruntled bank customers to file complaints and get optimal solutions.

Wrapping up

We hope by now you know how to resolve complaints against Punjab National Bank. Through this article PNB customers can adopt a step-by-step approach to get their banking complaints resolved effectively. First attempt internal resolution through the branch, customer care, online grievance portals, etc. If you do not get a satisfactory response, approach external channels like the Banking Ombudsman and consumer forums like Voxya. Adopting this systematic approach can help get your PNB issues redressed at the earliest.

If you want to take legal advice, you can talk to lawyer directly by clicking on the given link – https://app.voxya.com/lawyer/talk-lawyer.

File a complaint now

Also read- https://voxya.com/stories/how-to-report-unauthorised-transaction-in-pnb/

Updated on 7th Jan 2025
TL;DR:  To resolve Kia Motors complaints, speak to the dealership, register a complaint on MyKia Connect App, reach out to their customer care representative, post a complaint on their social media channel, send legal notice through online platforms like Voxya for a faster and effective solution.

Kia Motors entered the Indian market in 2019 and swiftly established itself as one of the top automotive brands in the country. However, as is bound to happen with any company, some customers may face issues that need redressal. This comprehensive guide takes you through the step-by-step process to resolve Kia Motors complaints in India.

Step 1: Speak to the dealership

As your agreement is with the authorized Kia dealership you bought your vehicle from, they are best equipped to understand and troubleshoot problems. Explain the issue in detail to the service advisor and have them diagnose it. If the problem is due to defective parts or poor workmanship, replacement of parts and repairs will be done free of cost under warranty if applicable. Ensure you get a written complaint/job card number from the dealer for future reference.  

Step 2: Register complaint on MyKia Connect App

Kia has a dedicated app – MyKia Connect – for customers to register Kia Motors complaints. You can provide relevant details like voice recordings, images, etc on the app to log a ticket, which can then be tracked for resolution. For quick redressal, check that your contact information and vehicle details are up-to-date on the app.

Step 3: Contact Kia India Customer Care 

If the issue remains unresolved despite contacting the dealership and registering a complaint on the app, the next step is to contact Kia India’s customer care at 1800 108 5000 or email them at (customercare@kia.co.in / kiacare@kiamotorsindia.in). Address the mail to the customer care head, laying out the issue, action taken so far, and pending resolution concisely yet in detail. Attach relevant documents and communication trails. You can typically expect a response within 5-7 working days.  You can also write your concern and send it to 17th Floor, Two Horizon center, Golf Course Rd, Harizan Colony, DLF Phase 5, Sector 43, Gurugram, Haryana.

Step 4: Tweet to Kia India

Escalating your grievance publicly on Twitter by tagging @KiaIND often prompts a quicker response from brands like Kia that are conscious of social media perceptions. Quote your complaint number and VIN in the tweet, calling out the unresolved issue. The social media team is bound to immediately flag it internally for prioritized resolution.

Step 5: Post on Kia’s Social Handles

If Twitter doesn’t yield satisfactory resolution, the next step is posting about your Kia Motors complaints on Kia’s official Facebook and Instagram pages. Outline previous attempts at complaint resolution and publicly seek help from Kia India as a dissatisfied customer. Being called out on social media compels brands to promptly resolve pending complaints to limit negative publicity. 

Step 6: Lodge Complaint on Voxya

You can register your complaint against Kia on independent consumer grievance platforms like Voxya. The portal has automated mechanisms to reach companies for complaint resolution within defined timelines, ensuring speedy redressal.

Step 7: Approach Consumer Court 

If all above attempts prove unsuccessful, the last resort is to approach your state or district consumer court to file a case against deficiency in service or defective product as a consumer. While the legal route entails effort and time, you can utilize Hire a lawyer service from Voxya which can help in getting resolution and compensation through Consumer Court. You can take legal action against Kia Motors by sending legal notice through a professional lawyer and filing a case in the consumer forum.

Step 8: Inform Transport Department

For complaints related to vehicle quality, manufacturing defects, or other issues that you believe require wider awareness, send an intimation letter to the regional transport office and Public Response System of the Ministry of Road Transport. 

We hope this 8-step guide to resolve Kia Motors complaints proves useful for Kia car owners in India. While dealing with issues can be frustrating initially, following the above methodology should help ensure satisfactory closure of your grievance. Let us know in comments if you have any other tips to share!

If you want to take legal advice, you can talk to lawyer directly by clicking on the given link – https://app.voxya.com/lawyer/talk-lawyer.

File a complaint now

Updated on 7th Jan 2025
TL;DR:  To resolve TVS Motors complaints, contact the dealership, reach out to the company through a Toll-Free Number, send an email to official customer care ID, or take legal action through online platforms like Voxya for a faster and effective solution.

TVS Motors is one of the leading two-wheeler manufacturers in India, with a wide range of motorcycles and scooters. While TVS vehicles are known for their quality and reliability, but if you face any grievances with your TVS two-wheeler, there are specific steps you can take to get your TVS Motors complaints redressed. The issues can sometimes crop up – whether a manufacturing defect or a dealership-related problem. This blog provides a simple guide to resolving common complaints against TVS Motors.

Common TVS Motors Complaints

Some of the frequent issues faced by TVS owners include:

• Manufacturing defects: Faulty parts, incorrect fittings, poor vehicle assembly leading to breakdowns or poor performance
• Poor Mileage: Significant difference between promised and actual mileage figures
• Excessive engine vibration issues decrease vehicle stability
• Faulty parts replacements during service not matching OEM standards affecting efficiency
• Overcharging for repairs/servicing at authorized service centres
• Lack of cooperation from dealers during vehicle purchase, documentation, etc.

Step 1: Identify The Exact Problem

The first step is to identify the exact issue you are facing. Is there a manufacturing defect in the vehicle? Or did the dealership cheat you while buying the two-wheeler? Is there a problem with the servicing or repairs done by the authorized service centre? Once you recognize the core grievance, proceeding with the correct complaint channel becomes easier. Maintain proper records relevant to the issue like purchase invoices, job cards, warranty cards, etc.

Step 2: Contact The Dealership

If your TVS Motors complaints are related to services by the dealership – like misleading promises given during purchase, overcharging for repairs, poor service quality, etc., first approach the dealership directly. Contact the manager, explain your grievance and try resolving it at that level before escalating it further. Maintain polite but firm communication and keep proper records of interactions, assurances given, etc. If the dealership doesn’t resolve the issue reasonably, proceed to the next step.

Step 3: Reach Out To the Company Through a Toll-Free Number 

The next level is directly contacting TVS Motor’s customer care. You can call their toll-free helpline number, 1800 258 7111, to speak to a company representative and register an official complaint. Explaining the situation to them also helps determine whether it is an individual authorized dealer problem or a systemic company issue. Provide relevant purchase details for reference. The TVS support staff will offer a resolution based on standard policies or escalate it internally if needed. Monitor until completion if it has been resolved satisfactorily at this stage.

Step 4: Send Email To Official Customer Care ID

In some cases, directly interacting with the customer care staff helps get quicker resolutions. However, for future reference and maintaining communication records, email TVS Motors customer care ID – customercare@tvsmotor.com. Provide complete details of your grievance, relevant dates, supporting documents, etc., so they have proper context while responding over email. Follow-up regularly over mail for complaints filed this way. You can also write your concern and send it to Jayalakshmi Estates, No. 29 (Old No. 8), Haddows Road, Chennai – 600 006, Tamil Nadu, India.

Step 5: Use Consumer Court / Grievance Redressal Platforms

If your TVS Motors complaints remains unresolved despite efforts via the dealership and TVS Motor’s toll-free number, approach reputed consumer grievance redressal platforms like Voxya to file your complaint. Such forums have legal procedures and experienced professionals to ensure justified resolution for authentic consumer issues. Follow the guidelines and processes mandated by the Department for ideal results. These forums also provide that companies resolve systemic customer problems rather than one-off topics.

Resolving complaints requires perseverance and understanding of various options and routes available to a consumer. Use the above steps to ensure your complaint is addressed suitably based on its nature and extent. Sustained effort with the right channels and approach are key to getting TVS Motors complaints redressed satisfactorily. If you are unsure how to move forward, do not hesitate to contact us.

If you want to take legal advice, you can talk to lawyer directly by clicking on the given link – https://app.voxya.com/lawyer/talk-lawyer.

File a complaint now