Real Estate Complaints

The term ‘Real Estate’ refers to the property consisting of land, and any structure or buildings on it. It involves the purchase, sale and development of land, residential and non residential buildings. Buying or selling of house/property is one the biggest decisions a person has to take in his life and for this people generally look for agents/brokers. The Real Estate agents/brokers have an in-depth of knowledge of all the available properties in and around their domain. However, there many agents/brokers who make wrong use of this information. They make promises to their client and in return deliver them nothing and in this way trap them. Real Estate fraud is one of the most commonly occurring frauds in India. So what Real Estate fraud mean? Real Estate fraud/scam occurs when an individual or an agency uses false/wrong information for any real estate related transactions. The most common type of Real Estate frauds include False promises, Delayed Approvals, Mortgage fraud, Foreclosure fraud, title fraud and Value fraud. Mortgage fraud refers to the omission of crucial information related to the real estate property which can result in fraudulent transactions. Title fraud happens when the ownership(title) of the property is falsely changed. For instance, one person sells the property to another person by claiming to be the owner of the house. Value fraud occurs when the buyer is misinformed about the real/actual value of the property. So what steps can be taken to prevent such Real Estate frauds? Firstly you should read each and every agreement document detail carefully. You should avoid rushing and finalizing the details. You should do a thorough background check of the builder/agents/brokers prior to signing the contract. Moreover, getting an appraisal of the property helps you to get the fair value of the property. Finally, you should not be lured by their verbal promises. Rather, you should have them in writing in printed paper so that you can use it as evidence if required further. However, if you have become a victim of this and want to complaint against builders or Real Estate agents, what should you do? First and foremost you should schedule a meeting with the broker. The broker is the party who owes you the fiduciary duty whereas the agent is merely the broker’s employee. You should therefore be vocal about your complaint or you can even write your complaint on a paper. If you believe the agent hasn’t performed as promised you should gather all the supporting documents and attach it along with the letter and send it to the broker. You can even ask for a resolution from the broker. If you still believe they are not offering the required resolution or are ignoring your complaint you can approach the consumer forum. We at Voxya help in preparing the case documents for approaching consumer forum. We generally receive 30 monthly complaints regarding Real Estate agent/broker/builder frauds.

Most Common Issue Reported for Real Estate Complaints

Fake Project

Delay in possession

Builder not responding

Refund not given

False commitment

Hidden Charges

Checkout not initiated even after leaving the property asking for next month payment (Colive) ^Open

I had booked Colive from **th July, they promised I could leave after * month, and the deposit of * months will be refunded. But since, the day I checked in, i did not get any proper response from anyone, just one day, they said, notice of * mo...

Aug 04, 2020 by Rahul Kumar

Booking Amount not refund (Mounthill Realty Pvt Ltd The RainForest ) ^Open

I have booked * BHK flat on August **** by paying the amount of *Lakh. But after that I have paid another *Lakh so total I have paid * Lakhs as of now. But after that my mother-in-law and later on my father got diagnosed as cancer and I have l...

Aug 02, 2020 by Debasis Ghosh

Builder refusing to return deposit paid on flat booking (Vtp Realty) ^Open

VTP Realty has refused to return my deposit amount of Rs.***,***.** (one lac) paid towards booking of flat in their VTP Solitaire project. My first request to them to refund was made on **th Nov **** via email, then chased on **.**.**** and fin...

Aug 02, 2020 by JITENDRA KATE

Developer not giving money back (Delhi infratech limited) ^Open

I had booked *bhk flat in delhi infratech ltd, developer ,promised to provide flat within * yr from booking but till today even a single brick is not plant in project.Had signed mou n deposited rs *,**,*** in nov ****.now whenever I called n...

Aug 01, 2020 by Sunil Joshi

Refund of deposit not received (nestaway) ^Open

I booked a room in March **** in Noida. I paid all the amount and deposit too. But after that lockdown happened due to which I was unable to move into that room. As It was not possible for me to go I cancelled the booking on *th july ****. Afte...

Aug 01, 2020 by Mandeep Kaur

Amount deducted from security deposit (Nest away ) ^Open

Nestaway deducted Rs **** from my security deposit even though I paid all my rents and charges. I raised the complaint and after * months of follow up they closed my request....

Jul 31, 2020 by sahil jindal

Nestaway Technologies Deposit amount not received (Nestaway Technologies Private Limited) ^Open

I used to stay in nestaway apartment in bangalore.in **-***, suncity apartments, bangalore. I have given ***** as a deposit amount when i moved in *.* years ago. I vacated my house on **th july ****, and they have completed the inspection ev...

Jul 31, 2020 by Puneet Jain

Refund of invested money in Alchemist township india limited (Alchemist township india limited) ^Open

Dear sir, I have invested in your company alchemist township India limited. on **/**/**** in your for a period of Five Years Six Months. As per this project prior to the expiry of the period as aforesaid, i may obtained refund of such amount, ...

Jul 30, 2020 by Sanjit Kumar Prasad

Not received ordered sareee (Master Roofing) ^Open

I ordered one saree but another saree I received.i requested to return that.but they didn't reply me....

Jul 29, 2020 by Rajander Reddy

NoBrokerRent Maintenance charges Scam (Nobroker Technologies Solutions Private Limited) ^Open

I did maintanace payment of Rs. ***** dated **th July and I received an email that your transaction is suspicious and copy of your maintenance bill to be submitted by **th July else refund will be initiated automatically with *% penalty ...

Jul 29, 2020 by Ambati Srikanth

Unethical Scam Behavior None Leads after Paid service Listing (India Property Online Pvt Ltd) ^Open

I listed my property for free in https://www.indiaproperty.com/ website on *th June **** . The next day I got call from Ms.Rajalakshmi from India property (*********** , ***********) briefed me about their paid services and promised me that i ...

Jul 29, 2020 by Vijayaraghavan

Collected charges towards service but no service provided (Nobroker Technologies Solutions Private Limited) ^Open

I had paid rent of ***** + *% charge of Rs. ***. Once transaction was made like every other month. They sent communication that the same is suspicious and demanded tenancy agreement failing to provide the same would attract *% charges over and ...

Jul 27, 2020 by Edith Maria Sequeira

Nestaway is doing unfair trade practices (Nestaway Technologies Pvt Ltd ) ^Open

House ID No.***** I Would Like To Bring To Your Notice The Following *) The Inspection Officer Was Not Present On The Mentioned Date. Why? *) Inspection Done Without Our Purview(Not Sure When It Was Done). Why? *) If Fined, On What Basis Or ...

Jul 27, 2020 by merugu abhishek

Unprincipled behaviour (proptiger.com) ^Open

I have already stated that you commited me the loyalty discount without any preconditions and any ifs(proofs already submitted.). So I totally disagree with your terms and conditions that totally contradict with your commitment. That terms an...

Jul 27, 2020 by Pradip

Cashback amount and wrong commitment (proptiger.com) ^Open

I booked a flat in Runwal Central Park , Chinchwad, Pune via Prop Tiger and your sales person promised to pay cash back/pass-back of Rs. **k after the booking without any pre condition or any ifs. I have valid proofs from Santosh Singh’s r...

Jul 19, 2020 by Pradip

Type of cement delivered is not correct (please replace cement) ^Open

Type of cement delivered is not correct...

Jul 08, 2020 by M/S sunrise Construction

Big fraud (Vijay Sales Ltd ) ^Open

I am Tarun Gaba resident of Paschim Vihar I would like to tell you that don't buy anything from Vijay sales They will give you products ***-*** cheaper then any other showrooms but they force us to buy extend warranty but that is a big scam the...

Jul 08, 2020 by Tarun Gaba

Incompletion of house construction and request for refund of money NOC (Housejoy India) ^Open

contract date on Aug **th ****. Project ID:********* Mr. Mohan Murthy construction *) we gave contract for * floor construction in Aug **** and till date ** months up they have not even done ground floor *) We have been continuously asking t...

Jul 07, 2020 by shilpa

Refund of advance amount after booking cancellation (Colive) ^Open

I booked room at Colive *** Signature Towers, Bengaluru. I paid reservation amount, advance and first month rent while booking. I was supposed to check in on March **, ****. But due to covid and lock down I couldn't check in . So I explained m...

Jul 07, 2020 by Navin T B

Fake rent agreement (House Owner ) ^Open

I Abhishek Sain, leaving in a house in malavagoppa on rental basis. I diposit ***** advanced. Now I want to leave this room. But owner said me he will give return advanced after total house paint. As per rule only one month rent amount can be d...

Jul 06, 2020 by ABHISHEK SAIN

Didn t get the Refund (Zolo Stays ) ^Closed

I left zolo after giving **days notice on **th of march and then i completed my exit formalities, after that they said I will get my refund after *-** working days so I said ok, But its been more then * months I haven't received my refund and a...

Jun 09, 2020 by Amit Wadhwani

Billing issue (Colive Garnet Hyderabad) ^Closed

My brother and I are staying in same room from Jan **** at Colive Garnet. Due to lockdown we struggled a lot to reach our home town and paid full rent for April and May **** even without talking to any customer executive from Colive. It is very...

May 26, 2020 by Yaswanth Atyam

Oyolife not yet refunded the security deposit amount (Oyolife) ^Closed

Security deposit is not yet refunded even after * months and not responding to enquiry mails and support requests...

May 10, 2020 by Vivek

Cancellation of booking (Colive) ^Closed

We have booked an apartment in colive Signature Towers, Bangalore which we planned to move in by April *nd,****. Due to lockdown we were unable to check in and we have informed the necessary authorities about this. Now they have cancelled our b...

May 07, 2020 by Arun shankar

Booking amount refund (Godrej Properties Limited) ^Closed

I have paid Rs.***** on account of priority gold pass on Feb **,**** for Godrej Hillside *. But I had cancelled the booking and I was promised of refund of booking amount with in ** days. Its more than two months, I'm yet to get the refund am...

May 02, 2020 by Rakesh

Overcharged for Power Back with False communication (Supertech (india ) Private Ltd.) ^Closed

I was in requirement of Power backup as Load extension and was in discussion with Supertech limited society office since long time. Whereas from Initial stage it was informed and discussed with Society office to update towards any promotions or...

Apr 24, 2020 by Sandeep Singh

Name transfer not done by the builder in property tax record (VGN HOMES PVT LTD) ^Closed

I bought a * BHK flat in **** @ VGN Southern Avenue , Potheri, Maraimalai nagar from VGN Home P LTD. After a long wait on property tax assessment couple of days back I paid my property tax though online. To my shock, property tax receipt was is...

Mar 03, 2020 by SURESH NATARAJAN

Cheating the owner of the flat (Realtymonk ) ^Closed

I have rented out my flat in Bangalore to a real estate company named RealtyMonk.com. They are supposed to pay me rent of **,*** per month and they, in turn, can rent it out to *rd party people. They have paid me * months advance of **,***. The...

Dec 12, 2019 by Venkatamurali Krishna Gottuparthi

Refund of money (OYO Rooms) ^Closed

They said i will be getting a cash back of **** amount to my back acount after my check out. After check out i called the oyo assit and asked regarding the cashback but still now my issue got resolved...

Nov 08, 2019 by Avinash

Room cancelled due to unavailability, refund not available (getsetHome pune) ^Closed

I booked a room via getsetHome on Oct **, ****, for move-in date *st Nov. Booking amount was ****. After that, I submitted KYC and paid **** Rs for partial payment on **th OCT. Till now(*th Nov) room is not available and I can not move in and...

Nov 06, 2019 by Ritesh Kumar

Unauthorized illegal stilt area construction (POWER WELFARE SOCIETY) ^Closed

We bought the flat in ****. We were given to understand that the property has all approvals in place. Later on, we came to know that fire clearances were denied and occupation certificate for one block has been stopped due to illegal stilt ar...

Oct 26, 2019 by Dr.V.S.P. RAO

Not refunding Depositors amount (Vikhyatha Infra Developer) ^Closed

Vikhyatha Infra. Developers also know as Harithavanam Projects, took deposit amount of ******/- INR, to book the plots near Yadadri Temple, but their site is not near to Yadadri Temple, and ** km away from the Temple. When I enquired why, they ...

Sep 26, 2019 by Laxminarayana

Incomplete work of our flat by the developer (Suranjan Chanda Developer ) ^Closed

I have purchased a flat from Suranjan Chanda (Current address Silver Square *th floor P*** Lake Town Block A Kolkata) at *** Station Road East, PO+PS- NewBarrackpore, **pgs North, Kolkata ******. I and other flat owners registered our flats at ...

Sep 05, 2019 by Amit Kumar Chattopadhyay

Full refund for my flat booking (Candeur Landmark) ^Closed

I booked a flat with candour Landmark in Bangalore on July **st **** by paying * lakh as booking advance but later through other sources I came to know that the flat sold to me was an EWS flat. Hence I dropped them an email asking to cancel my ...

Aug 31, 2019 by Karthik Gopalan

Not giving refund (Nes Homecare & Lifestyle Services Pvt Ltd) ^Closed

I have registered with the company Nes Homecare & Lifestyle Services Pvt Ltd (Mychores.in). Before registering they have committed that within */* they will provide a maid. But even after **/** day, they are unable to provide the maid so I have...

May 09, 2019 by Varsha Ratish Padwal

Delay in possession of flat (Ahuja Construction) ^Closed

I have booked flat with Ahuja construction in the year **** and was told will get the possession by May ****. But till date, I have not heard from them what is the status. I am paying interest to the bank from ****. I have released the amount a...

Apr 28, 2019 by Sarita Menon

Home construction not yet finished (Arthi Construction) ^Closed

On Nov-**** we entered into a contract with Arthi building construction. The duration was * months to finished all the work. But they not yet finished work. We inform them * months before we need to do a house warming ceremony on Oct-****. The...

Apr 17, 2019 by Dejendran

Security deposit not refunded (Quikr) ^Closed

In the month of March, I was asked to vacate the building. Within next one month as they had to hand over the building for the p.g purpose. Since that time I have a mail chain going on to get my security deposit money back. Mr Anand from Quikr ...

Apr 09, 2019 by Monali Pradhan