Real Estate Complaints

The term ‘Real Estate’ refers to the property consisting of land, and any structure or buildings on it. It involves the purchase, sale and development of land, residential and non residential buildings. Buying or selling of house/property is one the biggest decisions a person has to take in his life and for this people generally look for agents/brokers. The Real Estate agents/brokers have an in-depth of knowledge of all the available properties in and around their domain. However, there many agents/brokers who make wrong use of this information. They make promises to their client and in return deliver them nothing and in this way trap them. Real Estate fraud is one of the most commonly occurring frauds in India. So what Real Estate fraud mean? Real Estate fraud/scam occurs when an individual or an agency uses false/wrong information for any real estate related transactions. The most common type of Real Estate frauds include False promises, Delayed Approvals, Mortgage fraud, Foreclosure fraud, title fraud and Value fraud. Mortgage fraud refers to the omission of crucial information related to the real estate property which can result in fraudulent transactions. Title fraud happens when the ownership(title) of the property is falsely changed. For instance, one person sells the property to another person by claiming to be the owner of the house. Value fraud occurs when the buyer is misinformed about the real/actual value of the property. So what steps can be taken to prevent such Real Estate frauds? Firstly you should read each and every agreement document detail carefully. You should avoid rushing and finalizing the details. You should do a thorough background check of the builder/agents/brokers prior to signing the contract. Moreover, getting an appraisal of the property helps you to get the fair value of the property. Finally, you should not be lured by their verbal promises. Rather, you should have them in writing in printed paper so that you can use it as evidence if required further. However, if you have become a victim of this and want to complaint against builders or Real Estate agents, what should you do? First and foremost you should schedule a meeting with the broker. The broker is the party who owes you the fiduciary duty whereas the agent is merely the broker’s employee. You should therefore be vocal about your complaint or you can even write your complaint on a paper. If you believe the agent hasn’t performed as promised you should gather all the supporting documents and attach it along with the letter and send it to the broker. You can even ask for a resolution from the broker. If you still believe they are not offering the required resolution or are ignoring your complaint you can approach the consumer forum. We at Voxya help in preparing the case documents for approaching consumer forum. We generally receive 30 monthly complaints regarding Real Estate agent/broker/builder frauds.

Most Common Issue Reported for Real Estate Complaints

Fake Project

Delay in possession

Builder not responding

Refund not given

False commitment

Hidden Charges

Not refunding booking amount (Supertech (india ) Private Ltd.) ^Open

I booked a unit D*/**** in Supertech eco village two. After the booking, I applied for a loan through PNB bank what PNB did is they closed all my current running loan and after two months they told me that the sum amount loan or the loan can no...

Sep 02, 2019 by Vinayak bisht

Delayed possession for 6 years need money back (Pivotal Infrastructure) ^Open

I have a property in Faridabad with Pivotal group (*bhk, **** sqft, Tower **, flat no ****) at Ansal Royal Heritage which I bought in **** April. Its been almost * years I have been waiting for the possession but still no update. Due to my rece...

Sep 02, 2019 by Sourav Deb

No refund in more than 15 days (Urbanclap) ^Open

I had done online booking for hairdos from Urbanclap on **.*.** and tried online payment * times which were apparently denied. But the amount was deducted from my bank. Was assured of refund in *-* days. But it's been more than ** days I haven'...

Sep 01, 2019 by Vinita Shetty

Builder not giving possession of flats (METRO BUILDER (ORISSA) PVT.LTD.) ^Open

We have sold all our parental property & purchase a flat at Bhubaneswar. We have paid almost all dues of the builder. But unfortunately the builder is playing with us and not giving possession of our flat & demanding more undue amount. We bo...

Aug 30, 2019 by NISHIKANTA PANIGRAHI

Booking money not refunded (GM Infinite India PVT Ltd) ^Open

My brother and I booked flat C**-** in GM Infinite Ambitious Enclave project last year. We were not able to go ahead as we were busy in treating my father's illness. We had a gap of communication and we were not able to pay the subsequent deman...

Aug 29, 2019 by Samar K Tripathy

Refund of my flat booking (Indiabulls Housing Finance Limited) ^Open

I got a housing sanction loan from Indiabulls Housing Finance ltd on **/**/**** for a flat booked at Tata value homes ltd, Bangalore after assurance from the sponsored financer Indiabulls Housing Finance Ltd. Initially, I paid booking amount *,...

Aug 29, 2019 by Balakrishna Patnaik

Refused for registry of flat after taking 100% payment (Attractive Nirman Pvt. Ltd.) ^Open

I have booked Flat No. ***, * BHK of *** SQ Fit in BCC Shakti situated at Faizabad road Lucknow, Next to Sarasvati Dental College. Branch office of Attractive Nirman Pvt. Ltd. is at *th floor, Ganj Trade Centre, ** Capper Road, Hajratganj, Luck...

Aug 27, 2019 by AJAY KUMAR GUPTA

Deliberately holding refund of subscription (Nobroker) ^Open

Had put up an Ad in No broker for renting out my property. No broker team chased me a lot to pay-subscribe to their Owner Super Moneyback Plan wherein they will find a tenant or return the money if they cannot find within ** days or I find a te...

Aug 22, 2019 by Aniraj K R

Company is not registering my plot (Fortune9 Estates ) ^Open

I am working at Wipro Ltd. I purchased a plot at Patighanpur in M/s.Fortune* Estates at Royal City Phase * and it has an LP number - ******/LO/Plg/HMDA/****, Date: ** December ****. M/s. Fortune* Estates management allotted a plot to me and the...

Aug 14, 2019 by Dedeep Uppalapu

Fraud in plot registration (UDA east county phase 2) ^Open

We got cheated by one layout developers called UDA East County Phase *, Hoskote, Bangalore Rural on the day of property registration in sub-registrar office of Hoskote. On **th May ****, our property registration no is HSK-*-****-****-** and HS...

Aug 11, 2019 by Jaya Afre

Supertech Limited failed to send original documents of property address (Supertech Limited) ^Open

This is to bring to your notice that I have purchased a flat in Supertech Eco village* Tower G* Flat **** in October **** (CRM *******) under subvention plan and later I have shifted to Supertech Eco village* Phase* Tower K* Flat **** in May...

Aug 10, 2019 by Mohammed Raheem Hussain

Extra charges added illegally (nestaway) ^Open

I would like to highlight the wrongdoing by real estate management firm Nestaway. When we moved into our apartment it was managed by a company called Zenify. Our monthly rent was decided to be *****. This was including maintenance and water sup...

Aug 06, 2019 by Charles

Residential flat not delivered (WINDLASS DEVELOPERS) ^Open

I booked a residential flat in windlass River valley Dehradun on May ****. I've paid **% payment till June **** (*% balance amount of possession). Bank also released the loan amount without physical verification of the project site. Now I am pa...

Jul 31, 2019 by Praveen Khanduri

Unique builder complain (Royal Buildsquare Pvt Ltd Unique Builders Green Acres Project) ^Open

I had booked a flat in the project - Green Acres at Jodhpur (Rajasthan) by Unique Builder group. It's been almost seven years from the booking and I have not received the delivery of the property. Money is also not repaid by the builder to date...

Jul 24, 2019 by Sanjay Mehta

Cheque get bounced (shine city infra project pvt ltd) ^Open

...

Jul 20, 2019 by Chhote lal sah

Fraud & mental harassment (The Minifix Company) ^Open

I gave the contract to this interior company in October **** and they promised to handover my flat by ** Feb ****. But the production started on **th March after so many follow-ups. I thought at least now they can complete in another *month as ...

Jul 13, 2019 by Sridhar Kumar Sahoo

Delay in handing over of flat booked in 2011 (Hitech Estate & Promoters Private Limited ) ^Open

I had booked a flat in Hi-Tech Brundaban in **** with booking and further instalment fee total amounting to Rs.*,**,***/-. The promoter M/s Hi-Tech Estate & Promoters Private Limited has not yet delivered the flat to me and upon request for ref...

Jul 06, 2019 by DEBJANI MISHRA

Flat possession not yet given as per agreement (Balaji Symphony) ^Open

Flat possession date as per agreement was April **** and with * months grace period October ****. Possession is not yet given. Total consideration as per agreement Rs. **,**,*** out of which Rs. **,**,*** paid on time as per demand by the promo...

Jul 06, 2019 by Tarjinder Singh

Delay and not given possession (Ajor Infratech) ^Open

I made an agreement with Ajor Infratech in Aug **** and pay full registration amount and pay **% on registry rest amount * lac paid by my bank. My villa construction starts from Oct **** and possession date was * months from the registry but st...

Jul 01, 2019 by Mahendra Pratap Singh

Complaint against Promoter/Builder for harassment cheating & perpetrated fraud (Ashman Infra Project Pvt Ltd.) ^Open

Promoter has been served many complaints letter for huge deficiency of services, poor quality materials used in conjunction, door & door frames, bathroom fittings, water tanks, electrical equipment, tiles all are very sub-standard delivery and ...

Jun 26, 2019 by Prabir Roy