Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Faulty goods and scamming people (Professional Enterprises) ^Open

I bought a fridge from these fake people and then the very next day it stopped working. I've been calling them for * months and still, nobody entertains my call nor they provide any support or replacement. They are running a totally fake busine...

Apr 19, 2019 by Alamdar Haider

Newly installed AC not functioning (Whirlpool India) ^Open

Purchased ac on *th April. Installation was done on *th April, but the demo was not given as there was no electricity. When I switched on the ac next day on *th April I found out that the remote was not functional. On **th April I complained to...

Apr 19, 2019 by Ajit Kumar

Poor quality of new ac (Voltas Ac ) ^Open

I bought *-star inverter split ac of Voltas on ** Feb ****. From Aditya vision Raza Bazar Patna. It became nonworking within * months of installation. The technician told me that there was a gas leak, which has been resolved free of cost but ag...

Apr 18, 2019 by Amit kumar

Repair not done (Electrolux) ^Open

This onsite warranty has damaged my AC cooling coil after repeated failed repairs and exhausted my warranty repair limit. They have charged an excessive amount for every repair to end limit. Also, they have done a clear fraud of more than **.*k...

Apr 18, 2019 by Dikshant Chetal

Foul smell from Samsung AC (Samsung Ac) ^Open

I have bought two * stars *.*-ton AC from Samsung in March ****. They were the best available ACs in the market. Each AC cost ***** rupees and I bought two of them costing around ***** rupees. To my surprise, within * months into using the AC, ...

Apr 17, 2019 by Chethan Reddy

Charging for carry bag with brand name (D Mart) ^Open

Today after shopping from Dmart at Bopal, Ahmedabad. I was charged * rupees for * carry bags with the logo of Dmart. Despite my argument with the supervisor of the store, I had to pay for it. There had been a recent judgement wherein Bata was p...

Apr 17, 2019 by Sinirajkumar Pillai

Faulty AC received (Reliance Digital) ^Open

I have purchased Blue Star AC from reliance store with a brand of Bluestar on dated January *st **** and it's not even * months completed. There was very less cooling so I had raised a complaint. After a lot of struggle technician finally visit...

Apr 17, 2019 by Kapil katdare

Issues in the refrigerator (Haier) ^Open

We took a refrigerator from the Naming Ideal Showroom in Thiruvananthapuram last month on **th of the Financial System. It started working * hours later at home. No cooling. The next day we filed a complaint at the Ideal Showroom but no result ...

Apr 17, 2019 by Lalu s

Not providing service (Symphony) ^Open

I have purchased a symphony cooler with model no. TOUCH ** worth Rs. ***** last year on **th April with a warranty period of * year. The cooler stops cooling by itself. We called customer care on **th April **** for giving the required service ...

Apr 16, 2019 by Rajeev Ranjan

Problem in the product (ANR MARKETING) ^Open

I bought this item but this item not working on my tv. I asked to shop owner please consider my problem. Kindly change my product. But that owner behaved very rudely. The shop owner telling you can do everything I don't care about customers. Pl...

Apr 16, 2019 by CH SAIKRISHNA

Different item supplied (Mahaveer Electronics) ^Open

I sent my attender to buy an adapter of LG company. He said that's not there in stock then he encouraged my person to buy Sony brand. He agreed to replace if not required. As I use most of the LG branded items. I don't want to use it. And that ...

Apr 16, 2019 by Shashikala Movnachar

Defective AC delivered (Voltas) ^Open

I purchased a voltas AC from bajaj electronics AS RAO Nagar and it turned out to be a disaster. No one from Bajaj or Voltas is responding to our tickets and they tend to be very rude for after-sales support. I have spent ***** on this and need ...

Apr 16, 2019 by Kaushik subramanian

Charged money for paper bag (Store 99) ^Open

Today i.e **th of April, **** I visited Store ** shop which is in Pacific Mall, Dehradun for purchasing chocolates, sanitizer etc. The net bill amount was Rs.*** including Rs. ** charged for the paper bag. As I am a law student and go through c...

Apr 15, 2019 by Kritika Singh

No service provided (Voltas Ac ) ^Open

I have raised a complaint on **th April **** regarding noise & foul smell from my Voltas split AC but till date, no technician has visited to check the problem. I am calling Volta's customer care daily but they are just telling me that issue ha...

Apr 15, 2019 by Mirza Abid Ali

Charged for paper bag (Westside) ^Open

I was charged Rs. */- for the paper bag which violates the rule. Please take action on this....

Apr 14, 2019 by Srivatsav

TV damaged after 1 year 7 month use (Philips) ^Open

Please solve my issue immediately. I purchased the led Phillips Tv but it got damaged after * year * months use. The tv price is Rs. *****. Please help me....

Apr 14, 2019 by Sushanta ghosh

Not providing extended service warranty (Livpure) ^Open

I have purchased an extended service warranty on Aug-** after completion of the free service warranty period. They have to provide service in every * months against this package up to the next * years. The company is failing and not responding....

Apr 13, 2019 by Madhab Kumar Jha

Issues in water purifier (Livpure) ^Open

At the time of purchase, I was being informed to recharge whenever needed. I travel very often, so after a few months I recharged my account but it did not activate. After speaking to customer care they are now saying that I will have to pay fo...

Apr 13, 2019 by Rohit veryani

Proper service not provided (Reliance Digital) ^Open

LG front load washing machine package had a missing part bought from reliance digital in Karnal and both LG and reliance deny to provide resulting anomaly in function of the washing machine. Both LG and reliance digital in Karnal are refusing t...

Apr 13, 2019 by Rohit Kajal

Vendor is not responding (Hvac Service) ^Open

HVAC Service advised me that we have to repair the leakage and refill the gas in Faulty AC. So they advise that we have to repair the AC gas leakage problem in their service centre. After multiple follow ups on that day at * pm at night they ca...

Apr 12, 2019 by Jagdish Adhikari