Home Appliances - Home Appliances Complaints

Home Appliances Complaints

Home appliances or domestic appliances are the electrical/mechanical machines which help in household functions. They have now become a major component of our life. Domestic appliances such as washing machine, fans, air conditioners, microwave ovens are used every day in our day to day life. There are two ways of purchasing a home appliance you can either go to a store and shop from there or follow the recent trend of ordering online. Ordering online saves time and most importantly the product is delivered to your doorstep. Most home appliances in India are ordered from E-commerce websites namely Flip kart, Amazon, Snapdeal, Shopclues etc. The most common domestic appliance complaints as reported by consumers include product not functioning properly, defective piece sold, receipt not received etc. If you have ordered online it is much more easier to get a replacement. You can either call at their customer care number and ask for replacement or you can do it yourself through their mobile app. It is very easy to get a replacement for a defective home appliance if your product comes under guarantee, however, the real hassle begins when it dosen’t. Almost every company will not accept a product if it slightly scratched or broken as this comes under physical damage, which is not covered in either the guarantee or warranty. Your best bet in this case would be to send it for repairing at a local shop or their authorized service center. Almost every well known home appliance company has a service center in every city. This process usually takes around 2 weeks. The leading home appliance companies in India are Whirpool, Samsung, Haier, LG, Godrej etc. The customer care number of some of these leading home appliance companies are :

whirlpool customer care - 1800 208 1800
samsung customer care - 1800 407 267 864
haier customer care – 1800-102-9999
lg customer care - 1800 315 9999
godrej customer care – 1800-2095511
voltas customer care - 1800 266 0100

You can call at their customer care number and voice your grievance. As there is high competition for home appliances, therefore they will try to resolve your case almost immediately. However, if you still feel that your case is being neglected then you file a case at your nearest consumer forum. It is hassle free and more importantly does not require the intervention of lawyer. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly home appliances complaint.

Most Common Issue Reported for Home Appliances Complaints

No customer support

No installation service

Internet connectivity problem

Blocked paid channel

Faulty appliances

Refused replacement

No service under warranty

Repeated problems with refrigerator (Haier) ^Open

I bought double doored Haier Refrigerator on **.*.** bill no **** from Jolly sales located at lower mall Patiala. It started giving problem in December ****. After repeated complaints and after about ** days of wait, * parts were changed named ...

Apr 28, 2019 by Simmi bhatnagar

LED TV not repaired since 2 months of registered complaint (Philips Electronics Ltd) ^Open

Purchased *** cm LED TV of Philips on **/**/**** from Vijay sales sec ** Noida with * years of warranty. Now * months back suddenly half of the screen got dark on *th March. I registered the complaint in customer care department. They send one ...

Apr 27, 2019 by Rahul kumar

Very poor service provided (Reconnect ) ^Open

I have bought a Reconnect cooler on *th of May **** with a warranty for one year. Now, cooler is completely dead within a year. I have filed a complaint at Reliance digital care * days back and a complaint number is **********. No technician ha...

Apr 27, 2019 by Monu Gupta

LED TV under warranty delay in getting repair from company (Videocon Service) ^Open

Last year purchased LED TV Sansui model under warranty has been not starting since **/**/****. I have been made a lot of phone calls to Sansui sister concern company on service centre for the repairs. Still no response. from the company. The de...

Apr 27, 2019 by Digambar Sambhaji Anerao

Problem with the product (Symphony) ^Open

I bought a symphony touch ** cooler. It is a small premium cooler. But we can not bear it for ** minutes. It sounds too much. The noise causes headache and cooler side ear pain. I called them many times and requested them For return or exchange...

Apr 26, 2019 by Jaipal reddy

AC not installed (Voltas) ^Open

अनुरोध हे कि दिनांक ** अप्रैल **** को मेरे द्वारा सुधीर म्यूजिक एंड इलैक्ट्रिकल सनावद जिला खरगोन...

Apr 25, 2019 by Arif Baig

TV warranty issue (Thomson led tv) ^Open

I buy Thomson led tv on November **** from Flipkart. I have a problem with my TV. Only audio came from it, not video. My problem raised on Thomson company but they don't take any action. Please help me....

Apr 25, 2019 by Ramarao

Service not done (Reliance Digital) ^Open

I have paid for the water purifier service request plan from **** to **** but they are not attending service requests for last one month. Please help me. ...

Apr 25, 2019 by Ravi Sri Rama Krishna

Service not provided more than 10 days over (Symphony) ^Open

I have purchase symphony air cooler on March ** by Amazon. It has a *-year service warranty and within ** days cooler stopped working. I registered a complaint on April ** online. But I called to customer care more than * times but no response ...

Apr 25, 2019 by Gopinath D

Replacement not given (Choudhary Glass House) ^Open

I purchased Fan Regulator (for the modular system) (#* on the bill - file attached) from Choudhary glass house, ** New Atish Market, Jaipur on dated **/**/**** wide Inv. no. **** with ** years guarantee. Since regulator got faulty I approached ...

Apr 24, 2019 by Sunil Goyal

AC not working (Voltas Ac ) ^Open

We have purchased a voltas ac on **.**.** from isha electrovision Pvt Ltd but AC is not working since we purchased. We call many times to the buyer to resolve the problem but they are not able to solve the problem....

Apr 24, 2019 by Khushwant Dhariwal

Ac not working properly (AMSTRAD) ^Open

I purchased the AC but it is not working properly. The temperature is ** degree but there is no effect of AC. Also, it makes noise and a bad smell coming out of it. I complain to the company and some people came to my home but they were not aut...

Apr 24, 2019 by Krishnakumar Kp

Damaged material received (Mi Led Tv ) ^Open

Actually, my wife purchased mi led tv to gift me but shopper didn't check the TV in front of my wife. He told to her that you can take it on my promise. It was ok and she gave it to me but when I try to install it. It was damaged and shopper sa...

Apr 23, 2019 by Sandeep Kumar

Manufacturing default in refrigerator (Whirlpool India) ^Open

My Refrigerator is not working properly since I purchased it. I called Whirlpool customer care many times for repair. They visited and took extra charges every time, but never gave the correct solution for my complaint. I have given lots of mon...

Apr 23, 2019 by Ran Kumar Bhyan

Warranty not accepted (Hindware) ^Open

I had purchased an Air Cooler of Hindware from Best Price, Indore, on **/**/**** with one year warranty. During last week at midnight, a very big loud noise heard and we awaken and saw that one blade of the fan broken and fell down in the water...

Apr 22, 2019 by Vijay Kumar Panicker

Dealer is refusing for replacement within warranty of the product (Furnituremart ) ^Open

I have purchased a bed for which the dealer has given * years of warranty but it has been broken within * months. Now the dealer is refusing for the replacement and fighting to me, blocking my contact (every no in reject list) and very rudely b...

Apr 22, 2019 by Azeem Attar

After sales services not provided (Reliance Retail Limited) ^Open

I have done a complaint regarding the AC cooling issue service request no is- ********** on **th April. While register complains it said that issue will resolve within ** hours but still nobody contact for the solution. Please look into it and ...

Apr 22, 2019 by Md Nazmuddin

Item received in damaged condition (viral deals) ^Open

ORDER ID #VDS*****. I ordered for ARC Handy portable air cooler(Arctic Air) from this website. Item received in damaged condition on ** ** ****. I request please help me in getting my money back....

Apr 20, 2019 by KANNAN RANGASWAMY

Damaged product received (Wittycart ) ^Open

I purchased air cooler from wittycart on April ** and received the same on April **. When I opened the item it was a damaged air cooler not working properly. So I tried to contact the customer care of the company. There were no phone contacts. ...

Apr 19, 2019 by Faheem Rather

Faulty goods and scamming people (Professional Enterprises) ^Open

I bought a fridge from these fake people and then the very next day it stopped working. I've been calling them for * months and still, nobody entertains my call nor they provide any support or replacement. They are running a totally fake busine...

Apr 19, 2019 by Alamdar Haider