Education Complaints
We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :
Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411
Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.
Complaints
Regarding studies related issues (M.k Vedswa Institute Of Paramedical Science) Open
Bina padhai ke bina facility ke ***** mangte hai. Yaha tk ki hostel ke naam pr kiraye ke room me rakhte hai. Aur khana bhi achha nai milta is college ka registration bhi nai hai yaha tk ki yaha ke staff log tk ko pata nai ki college ka naam Kya...
Apr 15, 2019 by Subhansu thakur
Refund of deposited coaching fees not given (TIME) Open
Ref- Institution ID card No- KXCA*A*** Date. **/**/** Batch code-SCW*** My son of said ref. was admitted in this coaching centre but due to neurological problems, he did not attend classes except for one introductory class. In this contex...
Apr 10, 2019 by Rammohan Chattopadhyay
Refund not given (DURG UNIVERSITY) Open
I have filled the college exam form for the second choice. But it miss pressed for first-year fresher form. So I wrote a letter to Durg University for refund my money with Rs. ****. From * year I am suffering to get my refund money from Durg Un...
Apr 10, 2019 by K GAUTAMI RAO
Cancellation of order & issued refund (Byjus) Closed
One of representative Vishal Prabhakar from Byjus forcefully come to our house to do session then he has taken registration fees also done enrollment with CAPITAL FLOAT company, now we want to cancel this product but he is not answering our pho...
Jun 24, 2019 by Tanaya virkar
SD Card not delivered (Byjus- IAS ) Closed
I have payed ***** for my Byjus IAS . As said while payment I was supposed to receive * SD cards as a part of tablet course for UPSC and since the day I received the TAB i have been facing issue with the company , as they have not sent me my lo...
Jun 15, 2019 by Sahithi
Delay in delivery of tablet (Byjus) Closed
I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...
Jun 12, 2019 by Pankaj Bhatia
Byju's — learning app is not useful to answer the school book (Byjus) Closed
We have ordered the Byjus Tablet learning program (order no *********) and I received the courier on **-**-**** but my ward is not able to understand the method of teaching of the video. I wish to cancel the order and surrender the TAB, kindly ...
Jun 10, 2019 by Rohit
Byjus app is taking money by processing emi without consent for a cancelled product (Byjus) Closed
Byjus app is taking money by processing EMI without consent for a cancelled product. This product is not useful and they hesitate to cancel once it is given as a trial demo. Already given request for my EMI cancellation still they are not ready...
Jun 08, 2019 by BEENA ANTONY
No standard management (Sri Dev Suman University ) Closed
Sri Dev Suman University in Uttrakhand has no management, they taking B. Ed exam of the first year in **** March & practical in May for ****- ** batch. When will the result come and when will this course be completed? It is a *-year programme ...
Jun 07, 2019 by Komal Malik
Cancellation not done (Byjus) Closed
One of the Byjus representatives started pressuring to buy Byjus product. We told several times that we can't buy but he forced to buy. He said money part I ll take care of. But we didn't use. Since it was my kids final exam time. Still, we did...
Jun 05, 2019 by JENCY MELCILDA
Fees no return original documents (College Institution) Closed
I have studied at Gayanodhya institution Neemuch. I take admission on ** July but same resonance I did not attend class because my health was so week. My father takes the decision to cancel the admission. Then I called my college teacher and sh...
Jun 05, 2019 by Chetan Soni
Byju's had taken loan on my name without my consent (Byjus) Closed
On */*/**** one salesperson form byju's name Sanket Wankhede came to our house. I rolled up my daughter name for the * to the **th course for ₹*****. My daughter has some medical issues and she is also not satisfied with the content of the ap...
May 27, 2019 by Ranjita dilip Meshram
No Proper care for students studying in the Hospital (Ananthapuri Hospital & Research Institute) Closed
Ananthapuri Hospital & Research Institute Trivandrum. My relative studying as an anaesthesia and operation theatre techniques in the hospital had few incidents that went through there. That should never ever happen in a...
May 24, 2019 by Ramprasanth R S
Byjus app oppose to give refund on an unused product (Byjus) Closed
One of the salespeople from Byjus app had informed us over the phone that he will come for a demo on the product at home. After doing continuous calls we have agreed for the demo. He came to the home and had a demonstration on the product. Inf...
May 22, 2019 by BEENA ANTONY
Refund not received (Byjus) Closed
महोदय आपसे निवेदन है कि मैंने आपका प्रोग्राम बाय जूस दिनांक * मई **** को लिया था मैंने उसको बहुत स...
May 20, 2019 by Balvant singh
Refund not given even after complaint (Byjus) Closed
I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription ...
May 10, 2019 by Zulfikar Hussain
Cheated with false commitment (Byjus) Closed
EMI is processed for a cancelled production by saying that race time for cancellation is over. So I informed them to take the advance amount as cancellation loss i.e *****/-. My son could able to use this due to health issues. It's been informe...
May 09, 2019 by BEENA ANTONY
Taken money for a cancelled product (Byjus) Closed
One of the salespeople from Byjus app had informed us over the phone that he will come and give a demo on the product at home. After doing continuous calls I agreed for the demo. He came home and played the demonstration and he had informed us ...
May 08, 2019 by BEENA ANTONY
Tab is not working due to technical issue (Byjus) Closed
My tab is not working due to a technical issue which their team is not able to resolve after ** days. My tab is not able to start due to some rebooting issues. I tried to resolve through the process which they shared with me but it did not work...
May 06, 2019 by Gurdeep singh sehgal
Fraud by the company (Net Digital Solution) Closed
They will promise you and so many SMS would be provided and IVR will be provided. But the reality is once you give them the advance they will not give you any service and also stop picking up your phone. They are based in Noida: Net Digital S...
May 05, 2019 by Sver
Negligence of duties (Utkal University Bhubaneswar) Closed
Registered for DLitt in Sociology since ** Feb ****. Pre-submission viva held in ****. Permission date for submission of the thesis not yet received. Please help....
May 03, 2019 by Jyotirmaya Satpathy
Company has cheated on us (Byjus) Closed
On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...
Apr 29, 2019 by Shailendra Bajpai
Course cancelled within a day and still no refund (Byjus) Closed
Byju representative Mr Jagadeeshwaran contacted me on **nd April **** for JEE course for my kid who is studying **th, (even though my kid was not interested). I called him home. As per him if we don't like the course we can cancel at any time. ...
Apr 26, 2019 by Radjesh babu
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
Complaint filed against: OYO Hotels