Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

Refund not received (Byjus) ^Closed

महोदय आपसे निवेदन है कि मैंने आपका प्रोग्राम बाय जूस दिनांक * मई **** को लिया था मैंने उसको बहुत स...

May 20, 2019 by Balvant singh

Refund not given even after complaint (Byjus) ^Closed

I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription ...

May 10, 2019 by Zulfikar Hussain

Cheated with false commitment (Byjus) ^Closed

EMI is processed for a cancelled production by saying that race time for cancellation is over. So I informed them to take the advance amount as cancellation loss i.e *****/-. My son could able to use this due to health issues. It's been informe...

May 09, 2019 by BEENA ANTONY

Taken money for a cancelled product (Byjus) ^Closed

One of the salespeople from Byjus app had informed us over the phone that he will come and give a demo on the product at home. After doing continuous calls I agreed for the demo. He came home and played the demonstration and he had informed us ...

May 08, 2019 by BEENA ANTONY

Tab is not working due to technical issue (Byjus) ^Closed

My tab is not working due to a technical issue which their team is not able to resolve after ** days. My tab is not able to start due to some rebooting issues. I tried to resolve through the process which they shared with me but it did not work...

May 06, 2019 by Gurdeep singh sehgal

Fraud by the company (Net Digital Solution) ^Closed

They will promise you and so many SMS would be provided and IVR will be provided. But the reality is once you give them the advance they will not give you any service and also stop picking up your phone. They are based in Noida: Net Digital S...

May 05, 2019 by Sver

Negligence of duties (Utkal University Bhubaneswar) ^Closed

Registered for DLitt in Sociology since ** Feb ****. Pre-submission viva held in ****. Permission date for submission of the thesis not yet received. Please help....

May 03, 2019 by Jyotirmaya Satpathy

Company has cheated on us (Byjus) ^Closed

On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...

Apr 29, 2019 by Shailendra Bajpai

Course cancelled within a day and still no refund (Byjus) ^Closed

Byju representative Mr Jagadeeshwaran contacted me on **nd April **** for JEE course for my kid who is studying **th, (even though my kid was not interested). I called him home. As per him if we don't like the course we can cancel at any time. ...

Apr 26, 2019 by Radjesh babu

Refund issues and cheating (Byjus) ^Closed

Order with BYJU'S [No.[protected] Issues with Byju's point by point as follows : *. Cheating from Ms Ayushi- Counselor. *. Promised to give a package for *rd standard but issued *th standard package. *. Not refunding by Byju’s. *. There...

Apr 25, 2019 by Krishna murthy

Cancellation of order and issue refund (Byjus) ^Closed

As I received a product on ** April **** Byjus Learning Application kit of Class- *st to **th. I want to return the product due to some personal issue. Content is good. But my daughter just takes admission in *st and the kit is useful for above...

Apr 25, 2019 by SUHAS LONDHE

My order is not delivered (Byjus) ^Closed

I ordered my CAT **** program on BYJUS online site for a total amount of Rs. ***** and the order was placed successfully after paying the full amount. After that when I am calling to know my order status they are telling we don't have any order...

Apr 21, 2019 by Manoj Kumar Sahu

Fraud done by the educational website (examregulatoryauthorityup.org) ^Closed

I am not a victim. I am just giving some information about fraud going on for educational degree/certificate. There is a website-examregulatoryauthorityup.org which is a duplicate of examregulatoryauthorityup.in. The contact information is dif...

Apr 12, 2019 by Aditya

Not refunding full amount after cancellation (Byjus) ^Closed

We had purchased a product for our kids studying in class * and their sales person used completely unfair means to buy the product even though we were not ready to buy the product. When that person said if we cancel product within **days they w...

Apr 10, 2019 by Saket Nandan

Package not delivered (Byjus) ^Closed

I had taken the Byju's product for my son for **th & **th standard in commerce. For this, I was directed by the Byju's to Capital float finance for the EMI option. Byju's have managed to send the sd card for the **th standard but still failed t...

Apr 10, 2019 by RAJEEV BOSE

Cancellation of subscription (Byjus) ^Closed

I took the Byju's subscription on Dec **. Their representative Mr Shubham clearly told that they will provide the material as per the class syllabus but when I received the material, it was not as per that. The same I complain to the Byju's for...

Apr 06, 2019 by Ravindra Kumar

Delay in cancellation (Byjus- IAS ) ^Closed

I have enrolled in Byjus IAS course today and I have just paid **** only. Due to some personal reasons, I am not willing to continue the course. I asked them to cancel the enrolment but they are telling to pay remaining **** to get study materi...

Mar 30, 2019 by Divya p

Declined for order cancellation (Byjus) ^Closed

We draw your kind attention regarding order cancellation I brought the subscription for my son for class * to **, after a few days I found the product not making intelligence and it no way meeting the requirements. Which was not as per commitm...

Mar 09, 2019 by Suresh Benakatti

Refund not given (Byjus) ^Closed

I regret to say that I am totally disappointed with Byju's way of approach in assisting my nephew's education. I fully agreed that the first ** days if we are not satisfied with your system, we could cancel our enrolment. But you know what happ...

Mar 08, 2019 by Manikandan

I am not satisfied with the services (Byjus) ^Closed

Dear Sir, Please return my product as soon as possible because the capital float cut down the amount from my accounts automatically. So please cancel this loan. The capital float cut down the amount from my accounts automatically. So please c...

Feb 28, 2019 by Neeraj Bansal