Education Complaints, School/College Complaints

Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes. However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many times the school/college administrative department is unwilling to offer the deposit or even the admission fees. Many private instituions promise that the children will be provided with nutritious food but on joining that nutritious food is no where to be found. The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution? There are many online grievance portals which are specially focussed on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without informing your parents, what are your options? First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem. Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Byjus,Dexler Education, Educomp Solution, NIIT are some of the leading online student platforms in India. If you have grievance against any of the portal you should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

Moreover, if the customer care executives are unwilling to resolve the complaint then the next best step would to approach your nearest consumer forum. We at Voxya help in approaching the consumer forum by preparing the case documents. We generally receive about 20 monthly education department complaints. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc.

BA degree certificate not received (IGNOU (Indira Gandhi National Open University)) ^Open

My enrolment no is ********* and I completed a BA degree in the year ****. I applied for **st ignou convocation and the following address is given to IGNOU for sending the certificate. MS MANI AIR FORCE STATION SAMANA TALUKA - JAMJODHPUR...

May 22, 2019 by Mani Shankar Mani

Refund and return denied (Byjus) ^Open

This order was done on **/**/**. The representative told us we would have * months of time to return it. We checked the t&c it was given that of ** days return policy. Later when we called back to them within ** days we were quite busy at that...

May 20, 2019 by Madhavan subramanian

Admission not done (NALANDA OPEN UNIVERSITY) ^Open

I have passed the bed entrance test and get a letter in counselling but when I visited the college admission was rejected by the college. Then what is the value of counselling?...

May 13, 2019 by Aman Chain

Service not provided and refund is denied (Dina Udhayam) ^Open

We are running an educational institute in Vellore. We were approached last February by this daily newspaper Dina Udhayam regarding an Education Expo where we have to book a stall and represent our institute there. We were promised of good foot...

May 11, 2019 by Dr.S.Syed vasiullah

Untrusted scholarship website (Domains By Proxy LLC) ^Open

I recently opened a website which offered the scholarship for **th and **th pass students. The scholarship had the name of our prime minister. Actually, it all began when someone in one of my WhatsApp group sends a shortened link to allow us to...

May 04, 2019 by Abhishek

Fraudulent terms promised (Extramarks) ^Open

I purchased the Extramarks educational tab programme through agent company code E**** Hemant Kumar Mishra (Id attached). On terms that I will have to pay Rs *,*** per month EMI for ** months after Rs *,*** initial fee (total Rs **,***). I will ...

Apr 30, 2019 by Satendra Sharma

Cheated with me (Extramarks) ^Open

I had bought a soft course of class ix and x for smart coaching from Extramarks of Rs ***** for my son education. Extramarks provided me with a pen drive for this purpose. But the pen drive is not working in any of my desktop and tablet. I had ...

Apr 29, 2019 by Amal Baidya

Registration fees taken but home tuition not provided (Vms home tuition) ^Open

Registration fees are taken but home tuition not provided. When asked for refund they are abusing me. Please do the needful....

Apr 29, 2019 by SOURAV DUTTA

Not informed about downloading admit card through mail or mobile (Mpidc) ^Open

I have filled two forms of assistant grade * and assistant grade * in MPIDC (Madhya Pradesh infrastructure development corporation) through mp online and paid **** rupees for the same. However, in their application form, I have mentioned all d...

Apr 26, 2019 by Pankaj pateriya

Not refunding my fees (Cmsitservices) ^Open

I joined cms it services, Indore for Oracle dba course. Before joining I paid the fee of ****/- and when I started going from (**- **- ****) for classes they were ignoring the classes. I have gone there only for * days after that they were supp...

Apr 25, 2019 by Ankita Mohapatra

Study material not provided (Magnet Marketing) ^Open

I subscribed for the Tally Erp* Course on **/**/**** from Magnet marketing which is headed by Viral Jadhav. As per the commitment from them, it was promised that after making the payment of Rs *,*** (Fee amount) they will send the serial Key Nu...

Apr 24, 2019 by Archit Malaviya

Misguide by wrong information (Mahendra Coaching Institute) ^Open

Mahendra counsellor misguides student by giving wrong information. As they say to me for joining membership for free of cost and assure me for cash back later. They offer me some benefits eg discount on travel by air etc instead of cash back an...

Apr 17, 2019 by Zulfiqar ali

Regarding studies related issues (M.k Vedswa Institute Of Paramedical Science) ^Open

Bina padhai ke bina facility ke ***** mangte hai. Yaha tk ki hostel ke naam pr kiraye ke room me rakhte hai. Aur khana bhi achha nai milta is college ka registration bhi nai hai yaha tk ki yaha ke staff log tk ko pata nai ki college ka naam Kya...

Apr 15, 2019 by Subhansu thakur

Refund of deposited coaching fees not given (TIME) ^Open

Ref- Institution ID card No- KXCA*A*** Date. **/**/** Batch code-SCW*** My son of said ref. was admitted in this coaching centre but due to neurological problems, he did not attend classes except for one introductory class. In this contex...

Apr 10, 2019 by Rammohan Chattopadhyay

Refund not given (DURG UNIVERSITY) ^Open

I have filled the college exam form for the second choice. But it miss pressed for first-year fresher form. So I wrote a letter to Durg University for refund my money with Rs. ****. From * year I am suffering to get my refund money from Durg Un...

Apr 10, 2019 by K GAUTAMI RAO

Declined for order cancellation (Byjus) ^Closed

We draw your kind attention regarding order cancellation I brought the subscription for my son for class * to **, after a few days I found the product not making intelligence and it no way meeting the requirements. Which was not as per commitm...

Mar 09, 2019 by Suresh Benakatti

I am not satisfied with the services (Byjus) ^Closed

Dear Sir, Please return my product as soon as possible because the capital float cut down the amount from my accounts automatically. So please cancel this loan. The capital float cut down the amount from my accounts automatically. So please c...

Feb 28, 2019 by Neeraj Bansal

Haven't received my refund (Emaester-ufaber) ^Closed

Emaester promised to provide training to become an online mentor. For which they charged *****. I paid it on * of Feb. The training began on ** of Feb. They told me that I am unfit to become a mentor on the **th of Feb. I asked for a refund whi...

Feb 28, 2019 by Jeyameenakshi

Refund not given (Byjus) ^Closed

I have purchased a tab for my son from byjus. They told me that they map the school book in the tab but when I get tab it was not as per commitment. I'll give it back to byjus person within ** days. As per company policy tab should be returned ...

Feb 22, 2019 by Aman Gupta

Loan fraud (Byjus) ^Closed

Dear Sir in the month of october two byjus employees visited our house regarding byjus learning app on **/**/**** , registered my sons name as ashwin surlia and registered mobile number **********. the name of the byjus employees were ja...

Dec 02, 2018 by Rajesh Kumar

Delay in cancellation and refund (Byjus) ^Closed

I applied for by jus course under the influence of the counsellor we got it on * sept and I was not satisfied with the course so I told them to take it away within the period of time .the period of time was **-**days .we told them by making a ...

Nov 20, 2018 by Akhilesh