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Zoomcar India pvt ltd - Zoomcar Not Refunding my money

Gowtham filed complaint against Zoomcar India pvt ltd on Feb 10, 2021

I have cancelled my Zoomcar booking on Nov **, **** and its been more than ** days now and still I didn't recieve my refund. When contacted with their support team via phone, they tell that within ** hours the refund will be processed but which is a big lie and this continues every time I call their support team.
I have also tried mailing them but some AI ( Artificial Intelligence) is randomly replying to my mail.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zoomcar India pvt ltd

41

Total Complaints

15

Total Resolved

36.59%

Consumer Satisfaction

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