Zoomcar India Pvt Ltd - Zoomcar has charged outstanding charges even though I wasn't wrong
Yashpal filed complaint against Zoomcar India Pvt Ltd on Jun 21, 2019
While dropping off car it wasn't locked through app and no executive was there to give the keys.
I tried to lock the car manually but that also didn't worked.
Finally I left with the option to take car keys with me as security purposes.
I was waiting for authorized person to call me and as soon as he called I returned the keys immediately.
first I got message saying no outstanding amount and they will refund the fuel amount of **** to me, after some time they have fined me an inconvenience charges of ***** and asking me to pay **** as outstanding amount as they have *k already.
Please refund my fuel charge and deposit and request you to please remove my outstanding amount.
waiting for your positive response.
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- Mohd Abdulrahim
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