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Zoomcar India Private Limited - ZOOMCAR Farud

Shubham Thukarul filed complaint against Zoomcar India Private Limited on May 12, 2024

Hi team,

Myself Shubham Chandrakant Thukrul with Zoomcar no.********** . Recently i booked the MG Astor AT petrol from zoomcar for **th May **** *:** AM to **:** PM , The
host has given the location of :

Dreamers Hair Studio, H **, beside Lamineer, Laxmi Industrial Estate, Suresh Nagar, Andheri West, Mumbai, Maharashtra ******

After reaching to loaction The location the host called and asked for OTP to start the Trip and then logged in my zoomcar account and ended the trip, Now i am not able to connect the host as he/she blocked from everywhere ..The amount of ****/- has been deducted as well..kindly help us with this,

Please find below snaps for your reference,
Need To assist about full refund for the trip which was not done by us, Otherwise leads to legal actions on the same

Thanks & Regards,
Shubham Thukrul

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zoomcar India Private Limited

118

Total Complaints

53

Total Resolved

44.92%

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