Make My Trip - Zero cancellation benefit not given

Abdun Nabi Sk filed complaint against Make My Trip on Nov 19, 2017

Makemytrip cheated me in the name of Zero cancellation. I booked ticket or tomorrow **:** PM. I called them up at **:** PM today to cancel it, they intentionaly elapsed the time(just * minutes lapsed) and deducted Rs around ****.**.t when I told him to cancel he said just Rs **** will be deduced. They have not mentioned the policy clearly anywhwere. They are telling its my fault. I am attaching the call log and also the. Don't ever fall into the trap of these guys. just checkout the call log snashot attached for Booking ID: NF**************.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make My Trip

731

Total Complaints

299

Total Resolved

40.90%

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