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Mansi Gupta filed complaint against Yatra Com on Feb 12, 2022
As per the attached evidence, Yatra has charged **** Rs. (GHP*NV) and **** Rs. (GP**GN) as Yatra Service Charges and then you have subtracted them as well. So If you have not charged the Yatra service fees as per the invoice then how can you deduct the amount in refund. When I Have Booked The Flight Then You Have Not Taken My Consent For Any TnC. Then How Can You Impose Any Ridiculous TnC On The Common Man. I Have A Family To Feed And I Have Earned This Money With So Much Hard Work. Why Should I Bear The Loss Of **** Rs.
It's My Hard Earned Money. Yatra Is Harassing Me Mentally A Lot For This Refund Issue.
I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The Above Flights. Yatra Has Provided Refund Of ***** Rs. (GHP*NV) And ***** Rs. (GP**GN) Only When I Have Made Complaint To Voxya.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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