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budget ticket - Wrongly deduction of Convenience fee by budget ticket

Prahladbhai patel filed complaint against budget ticket on Jul 23, 2021

Due to covid-** my flight from Ahmedabad to Bhubneshwer was cancelled by IndiGO airlines. The PNR no is QFJLXV. IndiGo has refud Rs *****.** to budget ticket. Budget ticket has given me Rs *****.** deducting Rs ****.** as Convenience fee (wich is refunded by IndiGo.) and Rs ***.** as agency service fee. The balance *****-*****=****.** is payable to me. I have requested so many time but budget ticket didnot respond.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

budget ticket

7

Total Complaints

3

Total Resolved

42.86%

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