budget ticket - Refund not provided
Punit Kumar filed complaint against budget ticket on May 19, 2021
I booked and cancelled the ticket from delhi to varansi and the airline provided the full refund but the third party booking agent "Budget ticket.com" has not processed my refund from last * month. i have been continuously calling them for refund but they are not providing me saying that they raised the request for refund and it is pending with Airvistara but airvistara denying such false claim. Also, when i asked for refund they included air cancellation charges and sent the mail but when i called the airline they said that we are providing full refund as the flight postponed.
please help in this.
My PNR number is *CRY**.
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