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Ashish Chaturvedi filed complaint against Make My Trip Pvt Ltd on Mar 28, 2020
I have a problem with my booking no. NF**************. It was an Indigo flight booking from Bangalore to Bhopal on **th Apr booked through Make My Trip. I got the flight ticket canceled directly from the airline on Mar **. The airline issued a full refund (proof of full refund is attached). I submitted the same proof to MakeMyTrip while claiming the refund. Still, MakeMyTrip charged INR *, *** as airline cancelation charges which is illegal. I am also attaching the proof of MMT wrongly deducting airline charges and not giving a refund.
Kindly refund my ticket amount asap.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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